Cassandra Ventura

A dedicated individual with vocational experience of working in several industries: Advertising/PR, Sales & Marketing,

Education, Public Sector, I.T, Customer Service, Hospitality,

and additional experience working in Travel consultancy.

Bilingual ability combined with a positive cando attitude. A joint honours academic BA (Hons) Media studies & English. A professional manner, smart appearance and a confident communicator. Organised, resourceful, strong team player with outstanding customer relationship management skills.

A confident communicator in any given situation. Excellent problem solving skills, handles complaints in a professional manner.

Full of energy, confidence & passionate about producing positive results. Thorough analytical researching skills with excellent organization, I strive to exceed all targets &

deadlines.

Value teamwork and see it as the key to a successful workplace with good personal integrity. As a team player I strive to keep others motivated, content and happy.

A professional person who is receptive and empathetic to both customers’ and colleagues’ needs.

Computer literate in MSWord with advanced level typing.

Working experience of Windows, Vista, XP, Excel, Outlook

& more.

EDUCATION GCSE Level Awards attained: Greenhill

Comprehensive School

English Language B, English Literature B, Mathematics

(Higher Tier) B, Science (Double Award) cc, French

Language A, Media Communication Studies B, Religious

Education A, Information Technology C, Geography B, Welsh

Language B (Distinction).

A(S) Level’s Attained: Ysgol Greenhill Sixth Form

French Language B, English Studies B, Geography C.

A Level’s Attained: Ysgol Greenhill Sixth Form French

Language B, Geography C, English Studies B.

Further Education and Training: University of Wales, Swansea. BA (Hons) Media

Communication Studies & English. University of Wales, Swansea, 2009.

(CIEH) Chartered Institute Environmental Health: NVQ Level 2

Award for Health & Safety in the Workplace. Nov 09.