Bianca Obrian

Highly motivated individual with commitment to supporting maximum productivity. Extensive knowledge of operations, processes and protocols. Dependable and focused worker with high levels of customer service.

Laundry Attendant at The Laundry Inn (2023-09 – 2025-07)

• Provided efficient service to customers by timely collection and delivery of laundry items.
• Packaged finished laundry items neatly for impressive presentation upon delivery.
• Maintained high standards of cleanliness by sorting, washing, and ironing.
• Achieved faster turnaround times by organising work schedules effectively during peak periods.
• Handled guest complaints professionally, resulting in satisfactory resolution.
• Reduced wear and tear on machines through proper usage and routine maintenance.
• Reported chemical spills and safety hazards and utilised signs to safeguard risk areas.
• Kept calm under pressure during busy periods, maintaining quality service.

Team Worker at McDonald's (2023-04 – 2023-09)

• Reduced risk of foodborne illness, following food safety and hygiene procedures across all tasks.
• Handled customer transactions, including cash and credit card payments with 100% accuracy.
• Improved team efficiency by assisting colleagues during peak hours.
• Assisted in stock replenishment to maintain sufficient supply of ingredients.
• Performed cleaning duties to prevent accidents in dining and food preparation areas.
• Minimised customer complaints by anticipating and identifying issues and initiating prompt corrective action.
• Prepared meals quickly, resulting in shorter waiting times for customers.
• Followed health and safety regulations, minimising risks in the workplace.
• Packed take-away orders accurately, avoiding any mix-ups or errors.
• Managed time effectively to fulfil numerous orders simultaneously.
• Flexibly took on various roles to support workflow.
• Maintained high hygiene standards by consistently cleaning kitchen area.
• Expedited orders during peak hours, ensuring timely service delivery.
• Assured guest satisfaction by accommodating dietary restrictions and allergies promptly.
• Performed regular inventory checks, ensuring ample stock availability.
• Contributed towards waste reduction by utilising food resources effectively.
• Operated cash point as required, handling and recording payments.
• Used kitchen equipment as instructed and to safety protocols.
• Identified and addressed potential hazards to decrease accidents.
• Observed health and hygiene standards to minimise food contamination.

Junior Chef at Sainsbury Distribution Centre (2022-04 – 2022-09)

• Maintained high hygiene standards by consistently cleaning kitchen area.
• Expedited orders during peak hours, ensuring timely service delivery.
• Assured guest satisfaction by accommodating dietary restrictions and allergies promptly.
• Performed regular inventory checks, ensuring ample stock availability.
• Contributed towards waste reduction by utilising food resources effectively.
• Operated cash point as required, handling and recording payments.
• Used kitchen equipment as instructed and to safety protocols.
• Identified and addressed potential hazards to decrease accidents.
• Observed health and hygiene standards to minimise food contamination.

Bachelor's Degree in Performing Arts – University of Bedfordshire (2023-09)