
Aspiring Digital Support Technician
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Motivated and reliable individual with experience in customer service, stock handling, inventory checks, and working independently in fast-paced environments. Strong communication and problem-solving skills developed through customer-facing and practical roles, with the ability to assist customers, follow procedures, maintain high standards, and work effectively as part of a team. Confident using digital systems and handheld devices, with excellent attention to detail, time management, and a commitment to providing friendly, helpful service.
Passionate about delivering a positive customer experience while ensuring shelves, stock, and store areas are maintained to a high standard.
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City & Guilds Level 3 Diploma in ICT Systems Support in ICT – JBC Skills Training (2025-01 – 2025-12)
IT Level 2 in Information Technology – North Warwickshire & South Leicester College (2021-01 – 2023-12)
IT Level 1 in Information Technology – North Warwickshire & South Leicester College (2021-01 – 2023-12)
GCSEs in General Education – Wigston Academy (2020-01 – 2020-12)