Billy Roper

A polite, dependable, and hardworking individual. Having had the opportunity to previously develop in retail, and warehouse roles I have established several relevant skills when working with others within a team as well as independently. I take pride in my positive outlook and believe that this is essential within every working environment to increase motivation within myself as well as others to ensure a job is well done particularly in customer-facing roles.

I consider myself to be a highly social person, who takes pleasure in my work and my ability to keep organised to meet deadlines while maintaining high standards.

Temp - Ikea

(2025-09 - 2026-01)

• Preparing online ordering by picking items throughout the store to be taken to be shipped on the lorries to be delivered
• Dealing with click and collect orders where if you want to order something online to then come in-store to collect the item you've ordered such as beds mattresses wardrobes

Temp - Costcos

(2024-11 - 2025-01)

• Bakery baking cookies and making cakes
• Delivering quick and easy pizza dough to be transferred to the café to be made into pizzas
• Taking pre packaged croissants doughnuts to be put in the bakery department

Front of House - Nandos

(2022-04 - 2024-10)

• Front of house: greeting and seating diners
• Table service: taking orders, clearing tables
• Processing customer payments
• Kitchen, food prep
• Dishwasher, general duties

Warehouse Operative - Ocado

(2021-01 - 2021-03)

• Responsible for directing stock to correct locations for delivery
• Responsible for organising both food and beverage stock ready for deliveries and ensuring all packages were packed in line with policies and procedures outlined
• Ensuring satisfactory standards of packaged deliveries
• Responsible for heavy machinery and ensuring safe practices while at work – required excellent knowledge of health and safety within a warehouse

Store Assistant - Smyths Toy Store

(2020-09 - 2020-11)

• Assisting customers with queries within the store, finding effective solutions
• Handling cash and card payments and providing excellent customer service while completing till based tasks
• Supporting customers with putting items into transport – requiring understanding of safe manual handling
• Supported colleagues covering several different areas of the store, i.e., sports, gaming, and tills
• Upselling relevant products within store to increase sales – requiring excellent product knowledge

GCSEs - Catering, Maths, English, Science, BTEC Sport - Ockendon Academy (2014-09 - 2019-07)