Bilqees Alli

I am a hardworking and dedicated individual currently pursuing my BSc Adult Nursing. I have spent the last couple of years developing my personal and professional skills through various projects and extracurricular activities. For example, I completed a Leadership and innovation program which allowed me to become a peer mentor for incoming students in my University.

I have a proven excellent record of attendance and punctuality. I would describe myself as a friendly, enthusiastic and reliable team worker who prioritises ultimate results and is open to learning something new every day, and I strive to fulfil my duties both in University and in the workplace. Adept at problem-solving and eager to contribute positively to any work environment.

Seeking an opportunity to further develop skills and gain practical experience in a dynamic setting.

Warehouse Operative - Broderick's - Tallaght, Dublin 24

(2022-01 - 2023-12)

• Prepared and completed warehouse orders for delivery or pickup according to a schedule.
• Assisted with the unloading of vehicles and the checking in of stock.
• Cleaned the work stations regularly and ensured goods weren't damaged - kept a record of any missing or damaged goods to report back to management.
• Worked as part of a team to ensure the production of high quality goods.

Retail assistance - Primark - Tallaght, Dublin 24

(2023-01 - 2024-12)

• Provided excellent customer service, assisted with product selections and maintained the shops floor appearance

Team Member / Front of House - Nando's - Tallaght, Dublin 24

(2021-01 - 2022-12)

• Delivered excellent customer service in a fast-paced, high-energy environment
• Worked as part of a close-knit team to provide a great dining experience
• Maintained high standards of hygiene, food safety, and cleanliness
• Managed orders efficiently and handled customer requests with a positive attitude
• Supported both front and back-of-house operations during busy periods
• Trained new team members and helped them settle in

Sales assistant - Dunnes Stores - Kilnamanagh, Tallaght, Dublin 24

(2023-01 - 2023-12)

• Sales assistant in Dunnes
• Handling cash
• Worked at checkout

Assistant - Norlandia - Nursing Home - Boden, Sweden

(2024-01 - 2024-12)

• Worked as an assistant in a nursing home
• Helped and cared for the patients

Customer Service Agent - Dublin Airport / Ryanair - Dublin Airport

(2024-01 - 2024-12)

• Assisted passengers with check-in, boarding, and general inquiries in a high-pressure, fast-paced environment
• Delivered exceptional customer service while adhering to strict safety and security protocols
• Handled documentation and processed travel-related paperwork with accuracy and attention to detail
• Collaborated with ground crew, airline staff, and security teams to ensure smooth passenger flow
• Adapted quickly to schedule changes, delays, and operational updates while maintaining professionalism
• Operated systems for booking and check-in procedures
• Worked flexible hours including early mornings, nights, weekends, and holidays

BSc - Adult Nursing - University of Bolton (2023-09)

Level 5 - Children Nursing - Inchicore College of Further Education (2023-01 - 2024-12)