Administrative Officer at Brook Street (2022-03 – Present)
- Answered calls and emails efficiently, recording accurate messages and swiftly following up on enquires.
- Handled customer inquiries and complaints with professionalism, improving customer satisfaction.
- Worked as part of administrative team, identifying and suggesting improvements to internal administration processes and systems.
- Checked custom documents to ensure compliance with regulations.
- Managed front desk operations to maintain an efficient workflow.
- Handled enquiries and directed individuals to the appropriate departments for resolution.
- Facilitate administrative tasks associated with customs activities, ensuring adherence to regulatory requirements.
- Oversee inspection schedules while acting as the primary liaison between drivers and onsite operations.
- Logged drivers into the system efficiently.
Security Officer at Bold Security Group (2021-01 – 2022-03)
- Patrolled various premises to prevent and detect signs of intrusion, ensuring the safety of personnel and property.
- Supervised and sanctioned the entry and exit of employees, visitors, and other individuals.
- Issued visitor passes and temporary badges, keeping records of entry and exit to maintain security clearance levels.
- Verified identification for authorised personnel and visitors to property.
- Oversaw crowd control.
- Assisted in the evacuation of buildings during emergencies, guiding individuals to safety efficiently.
Mobile Repair Technician at SBE LIMITED (2019-07 – 2021-01)
- Diagnosed and repaired mobile devices, including smartphones, and tablets.
- Updated device software and resolved software-related issues.
- Sorted the repaired phones in order of their delivery dates.
Warehouse Operator at DHM PLASTICS (2018-12 – 2019-07)
- Assisted team members with picking, packing and processing tasks to increase overall warehouse efficiency.
- Packaged goods for dispatch, ensuring items were securely wrapped and labelled correctly to meet delivery schedules.
- Carried out day-to-day warehouse duties with care and attention, maintaining compliance with safety standards.
- Maintained cleanliness and organisation in the warehouse to support a safe working environment.
Production Assistant at Coty Manufacturing UK ltd (2018-04 – 2018-11)
- Regularly exceeded performance and productivity targets through accurate, efficient picking and packing.
- Assessed product quality prior to its packaging and labelling.
- Inspected and reported any faults in the inventory to the management.
- Carried necessary items from the store to the production area.
- Kept records of the weight, and number of boxes leaving the warehouse.
- Transported the finished products on pallets to the dispatch area.
General Worker at Brown and Mason Ltd. (2016-08 – 2018-06)
- Managed the disposal of demolition waste, ensuring proper segregation and recycling of materials where possible.
- Assisted in the preparation of sites for demolition, including erecting scaffolding and installing temporary structures.
- Prepared sites and maintained safety of both workers and public by setting up scaffolding, fences and temporary structures.
- Collaborated with team members to plan and execute demolition projects efficiently, meeting all deadlines.
