Bllaize

Reliable and hardworking individual with experience in warehouse, administration, customer service and target-driven environments. Confident working in fast-paced roles, following procedures accurately and maintaining strong attention to detail. Experienced in picking, packing, scanning, using systems, meeting deadlines and working as part of a team. I am looking for a warehouse role where I can bring my strong work ethic, punctuality, organisation and ability to work efficiently under pressure.

Business Administrator at The Relationship Centre (2025-05 – Present)

• Carry out administrative duties to support the smooth running of daily business operations.
• Maintain accurate records, update systems and organise information efficiently.
• Communicate professionally with clients, colleagues and external contacts.
• Manage emails, documents and appointments while ensuring tasks are completed on time.
• Handle confidential information with care and follow company procedures.

Warehouse Operative at Amazon (2024-05 – 2025-05)

• Picked, packed, scanned and sorted customer orders in a fast-paced warehouse environment.
• Worked towards daily productivity and quality targets while maintaining accuracy.
• Used handheld scanners and warehouse systems to track parcels and stock movement.
• Loaded, unloaded and moved goods safely in line with health and safety procedures.
• Checked parcels for correct labelling, damages and dispatch readiness.
• Maintained a clean and organised working area throughout each shift.

Credit Specialist at E.ON Next (2021-12 – 2024)

• Managed and resolved customer accounts with outstanding debts, ensuring accurate records and clear communication.
• Investigated accounts using internal systems to review contact details, payment history and account activity.
• Supported customers with affordable payment plans and resolved account queries.
• Handled sensitive information professionally while following company policies and procedures.
• Consistently met personal and business targets while maintaining accuracy and organisation.

Retail Assistant at Valentina (2020-08 – 2021-12)

• Assisted customers with product enquiries and provided excellent customer service.
• Managed customer transactions accurately and efficiently.
• Helped open and close the store following company procedures.
• Maintained product knowledge and kept the store organised and presentable.

Sales Executive at AT Management (2018-10 – 2020-07)

• Worked towards daily and weekly targets in a fast-paced sales environment.
• Contacted potential customers and handled inbound and outbound calls.
• Entered client information accurately while following company procedures.
• Built product knowledge to answer customer questions confidently.

Waitress at Koyla (2017-07 – 2018-10)

• Provided fast and professional customer service in a busy restaurant environment.
• Accurately recorded orders and worked with team members to deliver a smooth service.

Health and Social Care, Sociology – Gateway College

GCSEs in Maths and English – Jonathan North Community College