Business Administrator at The Relationship Centre (2025-05 – Present)
- Carry out administrative duties to support the smooth running of daily business operations.
- Maintain accurate records, update systems and organise information efficiently.
- Communicate professionally with clients, colleagues and external contacts.
- Manage emails, documents and appointments while ensuring tasks are completed on time.
- Handle confidential information with care and follow company procedures.
Warehouse Operative at Amazon (2024-05 – 2025-05)
- Picked, packed, scanned and sorted customer orders in a fast-paced warehouse environment.
- Worked towards daily productivity and quality targets while maintaining accuracy.
- Used handheld scanners and warehouse systems to track parcels and stock movement.
- Loaded, unloaded and moved goods safely in line with health and safety procedures.
- Checked parcels for correct labelling, damages and dispatch readiness.
- Maintained a clean and organised working area throughout each shift.
Credit Specialist at E.ON Next (2021-12 – 2024)
- Managed and resolved customer accounts with outstanding debts, ensuring accurate records and clear communication.
- Investigated accounts using internal systems to review contact details, payment history and account activity.
- Supported customers with affordable payment plans and resolved account queries.
- Handled sensitive information professionally while following company policies and procedures.
- Consistently met personal and business targets while maintaining accuracy and organisation.
Retail Assistant at Valentina (2020-08 – 2021-12)
- Assisted customers with product enquiries and provided excellent customer service.
- Managed customer transactions accurately and efficiently.
- Helped open and close the store following company procedures.
- Maintained product knowledge and kept the store organised and presentable.
Sales Executive at AT Management (2018-10 – 2020-07)
- Worked towards daily and weekly targets in a fast-paced sales environment.
- Contacted potential customers and handled inbound and outbound calls.
- Entered client information accurately while following company procedures.
- Built product knowledge to answer customer questions confidently.
Waitress at Koyla (2017-07 – 2018-10)
- Provided fast and professional customer service in a busy restaurant environment.
- Accurately recorded orders and worked with team members to deliver a smooth service.
