Office Administrator
Send a job offer directly to this candidate
Highly organised and proactive Office Administrator with 4+ years of experience supporting fast-paced business environments. Proven ability to streamline office processes, manage schedules, and provide exceptional administrative support. Skilled in Microsoft Office, document management, customer service, and interdepartmental coordination. Recognised for fostering a positive workplace culture, handling confidential information with discretion, and delivering under pressure.
Customer Care Executive - Corona Energy
(2025-01)
Friendly and solutions-driven Customer Service Representative with a strong track record of resolving customer issues, improving satisfaction scores, and maintaining a positive brand image. Known for clear communication, patience, and the ability to stay calm under pressure. Experienced in handling high-volume enquiries across phone, email, live chat.
Administration Assistant - Love to Save Energy
(2023-01 - 2024-09)
Progressed through multiple roles in one organisation, demonstrating adaptability and initiative. Managed administrative functions including client engagement, internal communications, and document control. Responded to customer inquiries, scheduled meetings, and handled complaints professionally.
Outbound Call Centre Agent - SITEL
(2021-09 - 2022-07)
Handled high-volume inbound and outbound calls, delivering clear and empathetic communication. Used initiative to manage caller queries, ensuring timely and accurate responses. Collaborated closely with team members to meet targets and enhance service delivery.
Executive Assistant to Managing Director - FR Health Clinic Ltd
(2020-03 - 2021-06)
Provided executive-level support including calendar management, document drafting, and internal coordination. Liaised with HR and finance departments to support cross-functional projects. Scheduled meetings, created Excel reports, and managed confidential correspondence.
Retail Sales Assistant - Primark
(2017-09 - 2019-04)
Delivered excellent customer service, processed transactions, and maintained stock presentation. Resolved customer issues calmly and efficiently. Worked collaboratively in a team environment, contributing to sales performance.
Certificate of Higher Education - Law and Criminal Justice - De Montfort University, Leicester (2019-09 - 2022-06)
GCSEs - Mathematics and English - Blue Coat C of E School (2016-06)
