Brooke Donaghy
Charity Shop Volunteer
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About
Enthusiastic, friendly, and customer-focused person with experience in retail, hospitality, and working with people from a variety of backgrounds. I have a genuine passion for travel and enjoy helping friends and family find the best holiday deals, destinations, and travel experiences to suit their needs and budgets. Despite being only 18 years old, I have been fortunate enough to travel to several destinations around the world, including New York, Florida, Greece, Cyprus, and France, with upcoming trips planned to Turkey and Los Angeles.
These experiences have strengthened my love of travel, different cultures, and exploring new places. I am confident communicating with customers, enjoy building relationships, and take pride in providing excellent service. I would love the opportunity to be part of a travel team where I can combine my passion for travel with my customer service skills to help create memorable holidays for others.
Experience
Charity Shop Volunteer - Charity Shop - Rehoboth
- Delivered excellent customer service to a wide range of customers.
- Assisted customers with enquiries and purchases.
- Developed strong communication and listening skills.
- Helped maintain a clean, organised, and welcoming shop environment.
- Worked effectively as part of a team.
Café Assistant - Café Delight
- Provided friendly and professional customer service.
- Handled customer requests and ensured a positive experience.
- Supported kitchen operations and front-of-house duties.
- Built confidence working in a fast-paced environment.
- Learned the importance of teamwork and attention to detail.
Teaching Assistant Work Experience - Ormiston Horizon Academy
- Supported students with different learning needs and abilities.
- Developed patience, adaptability, and communication skills.
- Worked closely with staff and students to create a positive learning environment.
Education
Media, Criminology and English Language - Newcastle College (2024-01 - 2026-08)
B grade - Criminology (A+ Diploma) - Newcastle College
GCSE - St Joseph's College (2019-01 - 2024-06)
