Burhaan Malik

Motivated IT professional with foundational experience in Microsoft Azure cloud technologies and IT administration. Skilled in supporting cloud-based environments, managing resources, and assisting with system configuration, monitoring, and troubleshooting. Brings a strong understanding of administrative processes alongside hands-on exposure to Azure services, including virtual machines, networking, and identity management.

Demonstrates strong analytical thinking, problem-solving abilities, and a proactive approach to learning new technologies. Effective communicator with the ability to collaborate within technical teams and support end users. Eager to develop expertise in cloud infrastructure, security, and automation while contributing to reliable and scalable Azure-based solutions.

Business Development Manager - BT Group

(2016-11)

• Maintained and expanded a portfolio of clients by promoting cloud, telecom and connectivity solutions
• Conducted market research and communicated new product benefits to potential clients
• Analysed data to track performance and generate detailed management reports
• Identify new business opportunities beyond BT's existing customer base
• Full sales cycle covering everything from prospecting new logos to retaining and growing existing accounts
• Consistently exceeding annual sales targets by 110–130% across a portfolio of 20+ mid-market and enterprise accounts valued between £500k- £1m
• 90% Client retention rate
• Generated £400k in new logo revenue in 2023
• Ensured compliance with company brand and standards in all communications

Senior Sales Consultant - EE

(2015-11 - 2016-11)

• Delivered high-level customer service and achieved consistent sales targets
• Built trust-based relationships, supported product selection and post-sales queries
• Managed performance tracking through Compass, Domino, and Excalibur systems
• Provided feedback to management on customer behaviour and market trends
• Promoted internally due to exceptional sales performance

Sales Consultant - O2

(2014-04 - 2015-10)

• Greeted customers, assessed needs, and delivered tailored recommendations
• Handled complaints with professionalism, ensuring positive resolutions
• Maintained store presentation and implemented merchandise promotions
• Recognised for achieving quarterly sales targets
• Progressed to a more senior role in a different organisation

BSc (Hons) - Accounting & Computer Science - University of London (2015-09 - 2018-06)

A Levels - Mathematics, Computer Science, Accounting - Chingford Foundation Sixth Form (2011-09 - 2013-06)

GCSEs - Mathematics, Additional Science, ICT, Core Science, English Language, English Literature, Physical Education - Frederick Bremer School (2006-09 - 2011-07)