C Jo

A compassionate support worker with a wealth of experience in providing emotional, psychological, and physical support to individuals with diverse health needs. Demonstrated expertise in crisis intervention, de-escalation techniques, patient care, and rehabilitation support. Adept at working in both hospital and rehabilitation center settings, collaborating effectively with multidisciplinary teams to enhance patient well-being and recovery.

Passionate about improving the quality of life for vulnerable individuals by offering dedicated and person-centered care. Currently seeking an opportunity within a dynamic healthcare setting to apply my skills and contribute to improving patient outcomes.

Mental Health Support Worker - CONSENSUS SUPPORT SERVICE - Pendle Gardens

(2025-07)

• Assisted individuals in coping with emotional and psychological distress, encouraging positive coping mechanisms, and providing direct mental health support and care to patients in a forensic home.
• Collaborated with NHS healthcare teams in transition, including psychiatrists and social workers, to develop tailored rehabilitation and care plans with adequate and proper risk assessment for each activity.
• Provided hands-on support to patients dealing with mental health challenges, offering emotional and psychological support.
• Ensured adherence to health and safety regulations, maintaining a safe and supportive environment for all patients thereby safeguarding, and infection prevention policies, contributing to a secure and supportive forensic care environment.
• Assisted in the delivery of structured therapeutic, social, and recreational activities aimed at enhancing emotional resilience, social skills, and engagement in meaningful occupation and daily activities.
• Provided practical and emotional support with activities of daily living, including personal care, attendance at therapy sessions, and participation in structured rehabilitation programmes.
• Responded appropriately to incidents of crisis or heightened risk, following organisational policies and procedures to maintain a safe, calm, and therapeutic environment for patients and staff.
• Maintained accurate and timely documentation report in line with forensic home standards, reporting observations, changes in behaviour, and concerns to senior staff and the wider multidisciplinary team.

Bed Watch Security Guard - TACTICAL SECURITY OPTION - Lancaster

(2024-08 - 2025-07)

• Provided continuous observation and supervision of patients with mental health conditions within an NHS hospital setting, ensuring patient safety, dignity, and well-being at all times.
• Supported NHS clinical staff in managing patients experiencing emotional distress, agitation, or behavioural challenges, applying approved de-escalation techniques and calm communication to reduce risk.
• Responded appropriately to incidents, maintaining a secure, controlled, and therapeutic environment in line with hospital policies and procedures.
• Worked collaboratively with nursing staff, mental health teams, and other healthcare professionals to support the safe management of vulnerable or aggressive patients.
• Maintained clear, accurate, and timely reporting of incidents, observations, and concerns, escalating risks in accordance with safeguarding and risk management protocols.
• Demonstrated a compassionate, respectful approach when supporting vulnerable individuals, balancing safety requirements with person centred care and professional boundaries.

Send Teaching Assistant - TRADE WIND RECRUITMENT - Chorley

(2024-02 - 2025-05)

• Delivered person-centred support to children and young people with Special Educational Needs and Disabilities (SEND), promoting inclusion, independence, and emotional well-being in line with individual support and care plans.
• Worked collaboratively with multidisciplinary professionals, including teachers, SENCOs, and external therapists, to implement agreed interventions, behaviour support strategies, and reasonable adjustments.
• Provided one-to-one and small-group support to develop communication, literacy, numeracy, and daily living skills, supporting individual learning and developmental goals.
• Supported students in managing emotional distress and challenging behaviour through positive behaviour support, de-escalation techniques, and consistent boundaries.
• Observed, monitored, and reported changes in behaviour, engagement, and emotional well-being, maintaining accurate records in line with organisational and safeguarding requirements.
• Built therapeutic and professional relationships with students and families, promoting trust, effective communication, and collaborative working.

MSc - Engineering - University of Chester (2024-01)

Bachelor of Science - BEng - Nnamdi Azikiwe University (2021-05)