Caleb Roberts

I am a personable, warm and hard-working person who has worked in many different roles that include contact with both public and individual clients. I have completed a variety of different jobs that include working with clients and consumers with whom I have built many relationships with. I'm a quick learner and comfortable working both public facing roles and those private. Currently available Monday – Friday.

Operations Agent - TLS CONTACT – UKVI

(2026-01 - 2026-03)

• Responsible for processing customers Visa Applications
• Working face to face building rapport
• Using complicated systems to help customers manage their accounts

Delivery Driver - Amazon

(2025-10 - 2026-01)

Front of house desk worker - Barry's bootcamp

(2025-01 - 2025-04)

• Responsible for facilitating clients' needs during their visit (i.e checking them in for classes, starting memberships and taking payments etc.)
• Answering phones and dealing with client queries.
• Alternating desk work and working on the Fuel bar.
• Building rapport with clients.
• Aiding Barry's trainers with additional needs.

Adhoc reception cover - Various offices in London - London

(2024-01 - 2024-10)

NHS Administrator - Harrow Health

(2023-02 - 2023-04)

• Meet and greet of all clients.
• Acting as the first point of contact and answering phone calls, and customer queries.
• Booking and organising Hospital appointments, Covid Vaccines and General NHS related appointments.

Market Researcher - Kudos

(2022-01 - 2022-03)

• Building Rapport and developing relationships with consumers.
• Completed training for to work with a variety of different computer softwares.

Call Centre Fundraiser - Listen

(2021-01 - 2021-03)

• Building an instant connection and Rapport with consumers
• Working with different computer software's
• Processing Customers sensitive Bank details and uploading to the forms.

Trained Barista - Manhattan Coffee Club - Reading

(2016-01 - 2017-12)

Call Centre Fundraiser - Pell and Bells

(2011-01 - 2012-12)

• Building an instant connection and rapport with consumers
• Working with different computer softwares

BA - Acting - Guildhall School of Music and Drama

GCSE - Mill Hill County High School (2012-08-23)