Caleb Umoren
Data Specialist
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About
With years of experience in the financial industry, having developed a deep passion for great customer service and effective systems. Versatile but an expert in customer relations and finance. Through impeccable communication, strong management, critical analysis, and problem-solving skills, have been able to quickly build strong relationships, get solid referrals from customers and collaborate effectively to get lasting results
Experience
Access Bank - 2013 to 2022
Roles include Quality assurance and regulatory reporting
Data/Business Analyst support roles
Customer services - Advisory and complaints (Inbound and outbound)
Customer services - Products ambassador
Regulatory audit and compliance monitoring
Inventory management
International payments services (cash inflow and outflows via Swift)
International trade services (Import and Exports processing services)
Education
2008 - B.Sc Computer Science (Information Systems)
