Callet Lewis

Highly organised and compassionate Care Coordinator with over 15 years of professional experience, including the last 9 years within health and social care environments. Experienced in coordinating high-quality, person-centred care services within supported living and care settings, ensuring patients receive tailored support that meets their individual needs. Skilled in rota management, shift scheduling, staff coordination, payroll administration, care planning support, and handling internal and external enquiries efficiently.

Adept at liaising with carers, healthcare professionals, patients, and families to ensure smooth daily operations and continuity of care. Possesses strong administrative, communication, and organisational skills with the ability to work effectively under pressure and manage multiple priorities. A dependable and patient-focused professional with a strong sense of responsibility, committed to promoting patient wellbeing, maintaining high standards of care, and supporting both staff and management.

Care coordinator - CCH GROUP - London

(2026-03)

I have experienced with

• Managed staff rotas and shift scheduling to ensure adequate daily cover
• Assisted with people planning and workforce coordination
• Handled internal and external calls, enquiries, and general correspondence
• Supported payroll administration and maintained accurate employee records
• Carried out a range of administrative duties in a fast-paced environment
• Maintained organised documentation and updated company systems
• Provided excellent customer service and team support

Senior Care Worker - Active Care Group - London

(2018-11 - 2024-01)

Administrating

• Medications-Managing & Ordering
• Financial matters
• Shifts, plans & folders
• Setting & attending and leading appointments
• Offering personal care, support service
• Paper work
• Activities planning

Cleaner - Cheques Group Limited - London East, Greater London

(2017-01 - 2018-12)

• Class room Cleaning desk, chairs, windows, doors and hoovering
• Cleaning hallways sweeping and mopping
• Cleaning offices, hoovering cleaning this and windows
• Deep cleaning

Cleaner - RBTT Bank - Charlestown

(2016-01 - 2017-12)

• Cleaning offices
• Cleaning kitchen
• Cleaning windows and doors
• Outside maintenance
• Washing dishes, sweeping mopping, wiping counters

Front line agent - Brown Hill communication - Charlestown

(2015-01 - 2016-12)

• Assisting clients with billing and payment inquiries
• Transferring clients to the right department based on their need and requirement
• Open a new account for clients
• Add an additional product to client account
• Handling in and out phone calls

Bachelor of Arts with Honours - Health And Social Care - University of Bedfordshire LSC (2021-06)

Level 2 - English - Mi Computsolution INC (2019-03 - 2019-08)

Standard - Care certificate - Online training (2018-12 - 2019-05)

Level 2 Awards - Support worker in school and colleges - Mi computsolution INC (2018-10 - 2019-03)

Level 1 - English - Mi Computsolution INC (2018-03 - 2018-08)

Entry level 3 - Mathematics - Mi Computsolution INC (2018-03 - 2018-08)

Entry level 3 - Certificate in Digital Skills - Mi Computsolution INC (2018-01 - 2018-07)