Carla Best

Reliable and approachable professional with experience supporting children, families and customers, alongside front-desk administration. Currently a Midday Supervisory Assistant at Hangleton Primary School, with one-to-one experience supporting a child with challenging behaviour.

First

Aid trained, organised and confident with communication, spreadsheets, digital systems and working calmly in busy environments.

Midday Supervisory Assistant (MDSA) at Hangleton Primary School (2025-11 – Present)

• Supervise pupils during the lunchtime period, helping maintain a safe, positive and inclusive environment.
• Support children with their individual needs and respond calmly and appropriately to behavioural or emotional challenges.
• Provided dedicated one-to-one support for a child with challenging behaviour for one month, building trust, maintaining clear boundaries and helping the pupil engage safely with the school environment.
• Communicate effectively with school staff and pupils and follow school procedures relating to safety, welfare and behaviour.
• Apply First Aid training when required and remain attentive to pupil wellbeing.

Swimming Teaching Assistant at WetWetWet Swim School (2022-09 – 2025-09)

• Supported swimming lessons for children of different ages and abilities, following lesson plans and assisting the lead teacher.
• Encouraged pupils and provided clear, constructive guidance to help build confidence and swimming ability.
• Helped maintain a safe pool environment by following health and safety procedures and remaining alert to swimmers' wellbeing.
• Built positive relationships with pupils and parents and handled questions in a friendly and professional manner.

Receptionist at WetWetWet Swim School (2024-04 – 2025-09)

• Welcomed customers, registered arrivals and helped ensure lessons ran smoothly and safely.
• Managed bookings and customer details using spreadsheets and internal records, maintaining accuracy and organisation.
• Responded professionally to customer and parent enquiries and worked alongside teaching staff to resolve day-to-day issues.

Media Studies – DV8 Sussex (2022-09 – 2024-07)