Carlee Summar

A BSc (Hons) Events Management student who achieved a 2:1. With collaboration and planning skills developed through academic and professional group projects as part of degree studies and extra-curricular activities. Competent with the use Microsoft Office. A confident team member with strong communication skills and the ability to remain tranquil under demanding conditions.

F&B Sales Administrator at Conrad London St James (2026-04 – Present)

• Manage phone calls and customer enquiries
• Monitor and respond to three shared sales inboxes
• Prepare quotes for private dinners and receptions
• Booking events using Delphi and SevenRooms
• Processing payments and updating bookings on ONQ
• Coordinating event details, including pre-orders, with clients and internal teams.
• Liaise with chefs and other hotel departments to ensure smooth event delivery
• Building strong client relationships and provide excellent customer service throughout the booking process

GC&E Coordinator at Hilton, Canary Wharf (2025-02 – 2026-04)

• Supporting with admin tasks
• Creating contracts, loadings, handovers, payment links
• Assisting with office tasks
• Chasing clients via email

Teacher and Learning Practitioner at Beyond Autism, Clapham (2024-09 – 2025-02)

• Supporting children with personal care
• Helping in communication development
• Planning and supporting learning and personal targets
• Pairing with children

Assistant Manager at The Fragrance store, Lewisham (2022-08 – 2024-04)

• Sales Performance: Led the team to achieve and exceed sales targets through effective sales techniques and customer engagement.
• Team Management: Supervised and motivated sales staff, conducted training sessions, and provided ongoing support to enhance team performance.
• Inventory Control: Managed stock levels, performed regular inventory checks, and coordinated with suppliers to ensure timely replenishment of products.
• Customer Service: Delivered exceptional customer service, resolved customer complaints, and ensured a positive shopping experience for all customers.

Team Member at Greggs, Bromley (2018-10 – 2020-09)

• Skilfully prepared and served a wide range of baked goods, sandwiches, and beverages, adhering to Greggs' high-quality standards.
• Ensured a clean and orderly work environment, strictly following health and safety guidelines.
• Addressed customer inquiries and resolved complaints promptly, maintaining a positive and professional attitude.
• Proficiently operated cash registers and other equipment, ensuring accurate cash handling and record-keeping.

BSc (Hons) in Events Management – Canterbury University, Canterbury UK (2020 – 2024)

Levels 3 Btec in Health & Social Care – Shooters Hill Sixth Form College, London UK (2018 – 2020)

GCSEs – Eltham Hill, London UK (2013 – 2018)