RMN - Block Booked at Pennine Foundation Care Trust (2023 – Present)
Block booked for the past year on Summers Ward male elderly ward
RMN through Agency placements at Greater Manchester Mental Health Hospitals (2022-09 – Present)
- Experience in CAHMS, Acute Wards, Rehabilitation, PICU, Dementia Wards
RMN through Agency placements at Tameside Mental Health Hospital (2022-09 – Present)
- Experience in PICU and Dementia Wards
Mental Health Nurse – Male Acute, PICU, Forensics at Bradford District Care Trust (2022 – 2024)
- Building relationships with, reassuring, and listening to and talking to patients
- Combating stigma and helping patients and their families manage it
- Administering medication
- Providing day to day care and living assistance to patients
- Developing treatment plans in collaboration with other healthcare professionals
- Monitoring patients' physical and mental health and keeping accurate records
- Assessing Risk
- Giving practical support to patients and families as well as educating
- Providing emotional support and reassurance
- Safeguarding
- Contributions in daily MDT meetings, tribunals, discharge meetings etc
Mental Health Student Nurse at Bradford & Airedale District Care Trust (2019 – 2022-04)
Acute, Forensics, Medium and Low Secure Units, PICU.
- Providing day-to-day care and living assistance to patients
- Developing treatment plans in collaboration with other healthcare professionals
- Administering medication
- Monitoring patients' physical and mental health and keeping accurate records
Care Support Worker – Agency at Bradford & Airedale District Care Trust (2019-07 – 2022)
Providing support to service users in mental health settings across Bradford and Airedale Hospital Settings.
Care Support Worker – Agency at Sugarman Healthcare (2014-02 – 2019-08)
Supporting mental Health service users in Hospitals, respite and rehabilitation centres
- Providing support under the supervision/direction of registered health care professionals/associate practitioners
- Providing delivery of psychological and physical care
- Providing highest standards of safe and compassionate planned care to people that maximises their recovery and rehabilitation potential
- Maintaining meaningful therapeutic relationships with people
- Concentrating for periods of time depending upon the care intervention/care plan e.g., following the observation policy, taking, recording of physical observations etc., and responding to issues of concern appropriately
- Ensuring the care experienced is positive and service user safety is maintained
- Treating everyone with respect, dignity, courtesy and in accordance with the Trust's Values
- Applying knowledge of longer-term health conditions e.g. Diabetes, Obesity, smoking cessation etc.
- Moving and handling of service users using equipment in delivering care e.g. hoists, wheelchairs etc.
- Assisting in dealing with verbal/physical aggression using de-escalation techniques including restraint and/or seclusion
- Attending to the service user's personal care needs as required
Department Secretary at University of Huddersfield (2014-09 – 2015-02)
Providing administrative assistance to Senior Academic Staff, Management and students
- Arranging travel – local and overseas- weekly (including Hotel, car hire)
- Visa Arrangements for all staff members traveling
- Booking car and coaches 2-3 times a week
- Arranging field trips
- Insurance for all travel
- Booking meeting rooms, parking space
- Conferences, lunches, room set-up, decorations, conference material, refreshments
- Obtaining quotations for venues, arranging payments
- Expense administration (Credit Card purchases & Credit card payments) (Agresso System)
- Maintaining annual leave for all staff members and updating leave cards
- Diary and Calendar management
- Keeping records updated on database, notice boards
- Ordering equipment and material for the department
Clinic Support Clerk - Out Patients & Pre Assessment / Billings Assistant / Medical Records Assistant at BMI Huddersfield Hospital (2013-03 – 2014-08)
Worked around the hospital covering various roles, working as part of the team
- Clerical support to Physiotherapy & Radiology & Outpatients as well as over 15 consultants
- Booking appointments, registration and processing of referrals both manual and electronic, ensuring all referrals are triaged
- Ensuring clinics are blocked and in line with consultant's holidays/leave
- Data inputting, filing, and the provision of general and query specific information
- Working as the key customer focus including communication with patients, clinical and non-clinical staff, and members of the general public
- Preparation of pre assessments packs and notes for on-going clinics prior to surgery
- Preparation and booking of pre assessment clinics daily
- Assisting with ad-hoc analysis or other appropriate admin duties
- General administration e.g. filing, photocopying, post handling
- Ensuring all paperwork and stationery requirements are ordered and up to date
- Client billing on behalf of Consultants
- Recording payments from patients
- Chasing outstanding payments
- Processing invoices in a timely and efficient manner
- Processing recording and distribution of payments
- Dealing with queries from patients and insurance companies and other departments
- Resolving invoice queries or obtaining missing documentation
- Retrieval and Filing of patient records
- Ensuring all notes are systematically placed for easier reference
- Preparation of daily clinics for all consultants
- Ensuring that calls are dealt with in a professional and courteous manner
Care Worker/Support Worker at A24 Group (2013-02 – 2016)
Supporting service users in care homes and hospitals
- Checking each resident's needs and progress
- Providing physical care, which could include bathing, toileting, dressing and feeding
- Creating a safe and positive living environment
- Setting rules for young people's behaviour
- Providing one-to-one counselling or group therapy sessions
- Teaching daily living skills such as budgeting, shopping and claiming benefits
- Providing leisure and creative activities in a safe and supportive setting
- Helping residents to deal with problems and become independent
- Liaising with residents' families and arranging family and home visits
- Working with other health and care professionals
Admin Assistant / Occupational Health Administration Assistant at Yorkshire Ambulance Services (2011-12 – 2013-07)
- Retrieval and Filing of patient records
- Ensuring all notes are systematically placed for easier reference
- Management of archiving records on site as well as off-site maintaining accurate records of all archived documents
- Ensuring that all calls are dealt with in a professional and courteous manner
- Audio Typing of Doctor's Notes
- Arranging Meetings (Internal & External)
- Preparing Clinic Notes
- Processing Physiotherapy Referrals and Reports
- Arranging Pre-employment Medicals
- Processing lab reports following blood tests
- Processing Health Declarations on receipt
- Arranging appointments with Counsellor / Psychologist
- Booking Remedial Therapy appointments
- Arranging Physician Clinics
- Copying Occupational Health records for Solicitors/Legal Department
- Taking Self-Referral calls
- Chasing GP / Consultant reports
- Obtaining Costs for Private Consultations / Treatment / MRI Scans
- Maintaining good practice in office systems and procedures
- Producing reports on activity and performance against standards
- Responsible for accurate and timely invoicing of external contracts
- Investigating customer queries where necessary
- Maintaining a computerised Occupational Health database system for the services
- Monitoring financial information and inputting invoices onto database
Personal Assistant to Corporate Finance Director at Allied Technologies South Africa Pvt Ltd (2004 – 2011)
- Answering phone calls and taking messages for managing director and team of 4
- Assisting in documents for mergers and acquisitions, privatisations, rights offer documents, and company sales
- Working in conjunction with advertising agencies in publications of documents ensuring all typesetting are in order
- Assisting team with all administrative work
- Support with research for various organisations
- Recruitment of staff
- Ordering stock and conducting stock checks
- Bookings for Lodges in liaison with lodge manager
- Payment of wages for staff
- Arranging meetings and conference calls with external parties
- Coordinating internal meetings and taking minutes, typing and distribution thereof
- Travel arrangements for all directors
