Caroline Thompson
Care Navigator
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About
I am a competent and organized individual who is able to work as part of a small or large team and manage several tasks at any one time. I possess a positive attitude, strong work ethic, and have a keen desire to learn and grow within an organization. I regularly demonstrate excellent communications skills including Microsoft Word, Outlook and basic Excel.
I am a quick learner who can absorb new ideas and am experienced in coordinating, planning and organizing a wide range of administrative activities. I'm well organized and am an excellent team player with a proven ability to work proactively in a complex and busy office environment. I am currently seeking a new role to work within a friendly and exciting organization.
Experience
Care Navigator - NHS Elmbank Medical Centre
(2021-10 - 2025-10)
Medical Receptionist - Team Recruitment Elmbank Medical Centre
(2021-07 - 2021-10)
Receptionist - Various Employment Agencies
(2018-04 - 2019-10)
Facilities Co-ordinator/Receptionist - Forum Energy Technologies
(2017-03 - 2018-03)
This was a combined role of Facilities and Reception duties, responsible for all the main reception duties of incoming/outgoing mail/ meeting/greeting visitors, ordering stationery and making sure the stationery cupboard is stocked, ordering supplies such as tea/coffee/sugar etc. Liaising with cleaners and any special requirements.
Organising
Contractors for any scheduled works with the facility and making sure the Health and Safety Procedures are followed with the Contractor Permit to Work Forms.
Receptionist - Employment Agencies
(2016-12 - 2017-01)
Facilities Assistant - Mitie for Marsh and MacLellan
(2015-11 - 2016-11)
Was responsible for responding quickly and effectively to operational requirements, prioritizing duties to provide both an effective service delivery, daily operations and providing customer satisfaction
Receptionist - Employment Agencies
(2015-04 - 2015-10)
Receptionist / Administrator - Nexen Petroleum
(2011-04 - 2015-03)
This role was to undertake any reception and administrative actives. The main duties included:
- checking stationary levels and ordering new supplies
- Co-ordinating travel / accommodation / meeting room
- Ordering stationary and all other relevant equipment required
- Booking catering for meetings
- Providing administrative support and assistance for main reception
Receptionist - Baker Hughes
(2008-08 - 2011-03)
- Booking catering for meetings
- Answering and forwarding call received to the company
- Processing incoming and outgoing mail
- Ordering business cards
- Processing couriers
- Tannoy announcements
- Assisting Reception Supervisor
Education
Scotbec Secretarial Certificate - English, Typing, Audio and Office Practice - Telford College of Further Education
Preston Lodge High School, Prestonpans