Teigan Strawford

Motivated individual brings desire to gain work experience and learn from retail team. Eager to serve customers, keep shop tidy and sell goods. Comfortable in fast-paced environments and willing to take on challenging work.

Effectively promotes products and increases revenue by connecting with customers and recommending target offerings. Organised, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drives loyalty with friendly and skilled support.

Care Navigator - Sutton Coldfield Group Practice - Sutton Coldfield, West Midlands

(2025-09 - 2026-04)

• Booking patient appointments
• Dealing with enquiries
• Excellent keyboard skills
• Knowledge of Medical Terminology
• Excellent communication skills

Retail Sales Associate - Marks and Spencer - Sutton Coldfield, West Midlands

(2024-11 - 2026-04)

• Greeted customers as they have entered the store and offered to assist them with locating items. Helped customers to ensure they found what they needed instore and offered alternatives like online ordering where possible.
• Handled till transactions with accuracy and attention to detail and upheld store return policy in challenging situations.
• Supported in food cafe when needed serving customers hot drinks and food.

Retail Sales Assistant - River Island - Birmingham, West Midlands

(2022-07 - 2023-01)

• Guaranteed high levels of customer satisfaction through product knowledge and attentive service. Assisted customers with product selection and sales, recommending items to increase transaction value.
• Monitored display stock levels, replenishing for consistently well-stocked sales floor.
• Operated cash registers with accuracy and processed cash and card transactions.
• Updated product labelling and promotional pricing.
• Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities. Maintained knowledge of current promotions, refund guidelines and payment policies, providing reliable customer advice.
• Carried out back-of-house maintenance, for clear easy-to-navigate stockroom management.

GCSE'S - Maths and English

NVQ Level 2 - Beauty Therapy

NVQ Level 3 - Beauty Therapy