Carrie J Seaton

Dynamic communicator who consistently exceeds goals and company expectations. Client-focused Sales Executive with 10+ years of providing solutions to customers. Solid understanding of the sales machine. Top producing sales professional and expert in the furniture industry. Capable of applying skills and knowledge to any industry to achieve company targets.

Inside Sales Executive / Lead Generation - Triumph Furniture Limited - Merthyr Tydfil, South Wales

(2015-02)

• Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
• Adeptly handled inbound calls and targeted to making 20 outbound meaningful calls , generating and increasing sales revenue.
• Worked closely with the external sales manager, securing appointments with potential clients and maintaining relationships with existing customers.
• Responsible for Managing Linkedin Sales Navigator to generate new business and connect with key decision makers in the industry.
• Create professional powerpoint presentations and present sales forecasting and pipeline activities at board level.
• Floorplans, specifying furniture, providing quotations and turning enquiries into sales.
• Administered CRM and company database, including troubleshooting, maintenance, updates and reports generation.
• Performed initial client assessment and analysis to begin research process.
• Oversaw daily operations over the northern territory customer accounts.
• Worked directly with design, customer services, logistics, manufacturing and management to fulfil customer needs.
• Monitored multiple databases to keep track of all company inventory.

Office Manager - ELECTRONIC WASTE RECYCLING LIMITED - Letchworth, Hertfordshire

(2002-10 - 2012-11)

• Managed employees in the office and warehouse, supervising workers and enhancing productivity and efficiency.
• Monitored and evaluated personnel performance to complete reviews, recommend advancement or address productivity concerns.
• Communicated corporate objectives across all divisions through regular correspondence and scheduled follow-up.
• Coached new hires on company processes while managing employees to ensure maximum production.
• Developed standard operating procedures for all administrative employees.
• Handled all incoming business and client requests for information.
• Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
• Provided expert clerical support to internal staff and management by handling wide range of routine and special requirements.

Interior Design & CAD Workshop - Cardiff (2019)

Foundation Degree - Business Administration - University of Glamorgan | Mid Glamorgan (2002)

Higher National Diploma - Business Administration - University of Glamorgan | Mid Glamorgan (2001)

GCSE - 6 GCSE's grade C or above - Blaengwawr Comprehensive School | Aberdare (1989)