Keval Pankhania

Results-driven Sales and Account Management professional with over 10 years' experience across healthcare, scientific, SaaS, renewable energy and banking sectors. Proven track record of growing revenue, managing high-value accounts, developing new business and consistently exceeding sales targets. Experienced in CRM management, consultative selling, pipeline development and customer relationship management.

I have adapted well to working from home and am proficient in using e-mails, telephone, and Microsoft teams as a means of communication. As I have the excellent verbal and written communications skills, I can persuade customers to place an order by upselling and exploring alternatives to meet their needs.

Sales Lead Generation Executive - Effective Home - Leicester

(2025-05 - 2026-06)

Providing solutions for customer working in outbound sales to provide leads from our partners which consisted of Lloyds, Halifax, Tesla, British Gas and Allianz were some of our partners to book Managed inbound leads from partners including Lloyds, Halifax, Tesla, British Gas and Allianz.

• Qualified customers and booked high-quality survey appointments.
• Consistently exceeded target by averaging 12 appointments per day against a target of 10.
• Used Microsoft Dynamics CRM and dialler systems to manage pipeline.
• Generated opportunities contributing approximately £1.8m–£2.4m annual sales turnover.
• Developed strong technical product knowledge to overcome objections and maximise conversions.

Inside Sales and Digital Engagement Representative – Consumables and Service Contracts - Tecan - Reading (Hybrid)

(2023-01 - 2025-02)

• Managed a £10m UK portfolio across consumables and service contracts.
• Built and managed national sales pipeline using CRM.
• Generated quotations, renewals and pricing for new and existing customers.
• Supported launch of the UK e-shop platform and delivered the highest promotional sales.
• Awarded Highest Performing Individual in Europe for consumables sales growth in 2023 and 2024.

Account Executive - Radar Healthcare - London (Hybrid)

(2022-05 - 2022-12)

• Generated outbound opportunities through cold calling and networking.
• Closed two new contracts worth over £40,000 on three-year agreements.
• Delivered SaaS demonstrations and managed opportunities using Salesloft CRM.

Account Manager – South of England - VWR, part of Avantor Sciences - Leicester

(2018-04 - 2022-05)

• Managed accounts across healthcare, government, education and industry sectors.
• Increased portfolio revenue from £1.9m to £2.1m while improving margins.
• Secured a £220,000 government laboratory supply contract.
• Led supplier engagement and product training for the inside sales team.
• Managed pricing, contract renewals and customer negotiations.
• Consistently exceeded activity and pipeline targets.

Export Client Account Manager - Synergy in Trade - Lutterworth

(2017-04 - 2018-03)

• Supported UK exporters with trade finance and Letters of Credit.
• Managed portfolio of export clients to enhance our relationships and international payment processes with Overseas and Domestic Banks.

Business Banking Relationship Manager - HSBC - Birmingham

(2010-10 - 2017-04)

• Banking Relationship Manager for a portfolio of 360 clients with turnover of £500,000 and with lending requirements of up to £2,000,000.
• Managed a portfolio of 360 business customers for a set area of the UK.
• Achieved £2.1m in lending.
• Increased direct income by 17.9% against a 7% target.
• Built long-term relationships with SME clients and supported lending requirements up to £2m.

BA (Honours) - Business Specialising in Finance - Nottingham Trent University (2007-09 - 2010-06)

x3 A Levels; x1 AS Level - Business, Law, Economics; Information Technology - Gateway College (2005-09 - 2007-06)