Cassi Macaulay
Support Professional with Children and Young People
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About
Dedicated and motivated support professional with strong experience working with children and young people across mainstream education, SEN settings and care environments. Skilled in adapting support to a wide range of needs, building positive relationships, and creating safe, structured learning spaces. Known for excellent communication, emotional intelligence and a calm, proactive approach. Passionate about helping children thrive academically, socially and emotionally.
Experience
Learning Support Assistant - Milton Hall Primary School - Southend-on-Sea
(2024-10)
- Support pupils across Nursery to Year 6
- Work with SEN including behavioural, communication and physical needs
- Deliver interventions and classroom support
- Build supportive relationships and assist teachers with routines and behaviour strategies
Support Worker (Young People – Disabilities) - Southend-on-Sea - Southend-on-Sea
(2025-04 - 2025-05)
- Supported young people with physical disabilities, mental health and learning needs
- Promoted independence and followed safeguarding procedures
Croupier - Grosvenor Casino
(2022-07)
- Managed gaming tables in high-pressure environments
- Ensured fairness, safety and regulatory compliance
Food & Beverage Host - Grosvenor Casino
(2021-06 - 2022-07)
- Maintained safety standards and handled customer issues
Tutor - Private Home Tuition - Southend-on-Sea
(2019-09 - 2021-06)
- Delivered personalised learning support
- Helped students build confidence and academic skills
Shop Assistant - The Rockery
(2016-06 - 2019-09)
- Managed stock, customer service and staff support
Education
A Levels - Business Studies, Media Studies, Psychology - Southend High School for Girls (2014-09 - 2021-07)
GCSEs - English Language, English Literature, Maths, History, Media Studies, Economics, Spanish - Southend High School for Girls (2019)
