Product & Business Development Manager at Grape Escapes (2023-01 – Present)
- Develop strategic partnerships with luxury hotels, Champagne houses, wineries and tourism suppliers across France, Italy, Spain and Portugal.
- Negotiate commercial agreements including rates, commission structures, payment terms and contractual arrangements.
- Identify new partnership opportunities and grow the supplier portfolio across multiple European regions.
- Manage and train a Product Executive while working closely with sales, marketing and operations to deliver commercially successful travel experiences.
Head of Sales & Partnerships at Winerist (2017-01 – 2022-12)
- Led B2C sales alongside B2B product sourcing and supplier onboarding across Europe.
- Identified and contracted wineries, hotels and tourism experiences while negotiating commercial agreements.
- Represented the business at international trade events and managed partner relationships from prospecting through to launch, helping grow a portfolio of premium wine tourism experiences.
Business Development Manager at Hospitality Staffing Solutions, USA (2013-10 – 2015-06)
- Managed business development across the Southern, Central and Eastern USA, identifying and developing new opportunities with hotel groups and hospitality operators.
- Built and managed a strategic sales pipeline through networking, referrals and outbound prospecting using Salesforce CRM.
- Prepared RFI and tender responses, negotiated commercial agreements and secured meetings between prospective clients and senior leadership.
- Worked closely with the CEO, Vice Presidents and Area Managers to identify strategic growth opportunities and support business expansion.
Recruiter / Field Support at Hospitality Staffing Solutions, USA (2012-01 – 2013-05)
- Recruited hourly and management-level employees for hospitality clients across the United States.
- Supported recruitment, onboarding and HR projects while building strong relationships with hiring managers.
- Authored more than 100 Standard Operating Procedures (SOPs) to improve operational consistency and training.
- Trained in Avionté and provided recruitment systems and process support to field teams.
Area Manager at Hospitality Staffing Solutions, USA (2007-01 – 2011-12)
- Managed a four-state territory with responsibility for operational performance, business development, client relationships and service delivery.
- Recruited, interviewed and developed housekeeping teams for hotel clients across multiple states.
- Delivered induction and practical skills training in Spanish to predominantly Hispanic workforces.
- Partnered with hotel General Managers on staffing, service quality and client satisfaction.
Contracts Manager at GTA Travel (2003-01 – 2006-12)
- Managed the contracting of hotels across Paris, negotiating rates, allocations and commercial terms.
- Developed long-term supplier relationships and maintained a competitive hotel portfolio.
Contracts Manager at Specialist Holidays Group (2001-01 – 2003-12)
- Sourced and contracted luxury villas across France and Spain.
- Negotiated commercial agreements and expanded the supplier portfolio through relationship management and market research.