Waitress - Romeo - Llandudno, Conwy
(2025-03 - current)
- Maintained clean and organised dining area for customer comfort.
- Met special dietary requests with careful preparation and presentation of dishes.
- Improved customer satisfaction by providing efficient and friendly service.
- Managed table settings for enhanced dining experience.
- Collaborated with kitchen staff to ensure order accuracy.
- Executed food and drink orders accurately to improve customer satisfaction rates.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
- Greeted and escorted guests to tables.
- Arranged tables and set up linens and silverware in preparation for guests.
- Delivered checks, collected cash or credit card payments and provided receipt to customers.
- Kept tables clear of used crockery, glassware and cutlery.
- Prepared tables for guests and reset tables between customers.
- Polished glasses and cutlery to pristine standards.
Cafe worker - Summit Complex - Llandudno, Conwy
(2024-03 - 2025-03)
- Memorised complete menu and offered guests knowledgeable suggestions.
- Engaged with customers in a polite manner, fostering a welcoming environment.
- Followed all cafe policies and procedures diligently for consistency in service quality.
- Handled cash transactions accurately, minimising discrepancies at the end of shift.
- Prepared hot and cold beverages for customers' satisfaction.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Managed customer seating to make best use of space and optimise guest capacity.
- Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
- Collaborated with team members for smooth operation during busy periods.
- Fulfilled special requests from customers, leading to improved customer relations.
Sandwich maker - Squires - Penrhyn Bay, Conwy
(2024-05 - 2024-09)
- Made sandwiches according to specific customer orders, elevating customer satisfaction rates.
- Kept up-to-date with current promotions and new items on the menu for better customer assistance.
- Avoided food spoilage by storing food in designated containers and storage areas.
- Maintained clean, tidy and organised working areas to maximise efficiency.
- Greeted regular guests by name and established friendly rapport when taking orders.
- Collaborated with team members for smooth operation during busy periods.
- Fulfilled special requests from customers, leading to improved customer relations.
