Office Administrator
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I’m a dedicated English Language and Literature graduate with two years’ experience in business administration and marketing. With a strong foundation in academic and creative writing, I bring a thoughtful, organised, and communicative approach to every role I take on. My time at RSS Infrastructure has equipped me with hands-on experience in administration, content creation, and stakeholder communication, while my retail background has sharpened my customer service skills.
I am confident working independently or within a team and have experience using a variety of tools including WordPress, Aspire, and Trust ID. Passionate about continuous growth, I have recently completed a Level 3 Business Administration qualification and am available for full-time opportunities.
I have two years of professional experience spanning business administration, marketing, and customer service. I’ve just completed a Business Administrator apprenticeship at RSS Infrastructure, where I supported key functions including payroll assistance, application processing, reception cover, and content creation for digital platforms. I’ve also completed internships as a content writer for various organisations, producing articles, editing content, and collaborating with internal teams.
My retail experience at River Island and Primark further developed my customer service, organisation, and teamworking skills.
I hold a BSc (Hons) in English Language and Literature from Aston University, which developed my skills in communication, critical thinking, and academic writing. I’m currently completing a Level 3 Business Administration qualification, where I’m on track to achieve a Distinction. This combination of education supports both my creative and professional abilities in workplace settings.