Customer services / sales assistant at retail shop
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I have a total experience of 18 years working in the airline industry out of which, I had worked at Sri Lankan airlines, Attar Travels Co. Ltd (a leading ground handling agent) Saudi Arabia, Oman aviation Services in Sultanate of Oman, Qatar airways Colombo and I was employed as an Airport Services Supervisor Passenger/Ramp Services at Cathay Pacific airways Colombo, Since 01/July 2008 to 01/July 2014.
I arrived at the United Kingdom on 27/07/2014 with my family and claimed Asylum in the UK due to personal reason. The Home Office granted my visa (Leave to Remain) in 17/10/2022 and now I have an authorized to work.
Currently I am working as a Customer services/sales assistant at retails shop in Sheffield full time.
PAST EMPLOYMENT : JULY 2008 – UPTO DATE
Airport services supervisor – Cathay Pacific Airways Colombo
PAST EXPERIENCE : AUG1996-OCT2000
Groundling agent, Sri Lankan airlines Ltd, Katunayake.
OCT2000-JUL2002
Traffic officer at Attar travels at K.S.A Handling the following airlines at Jeddah International Airport
: JUL2002-MAR2004
Traffic officer at Sri Lankan Airline Colombo
: MAR2004-JUN2007
Traffic officer at Oman Aviation Services-Oman
: APR2008-JUN2008
Senior traffic officer – Qatar Airways Colombo
EDUCATION : Successfully completed the GCE Ordinary Level and Advanced Level examinations with the following results.
Commerce & Finance Pass
QUALIFICATIONS : a) Successfully completed the course in English for communication
Examination (Level1 & 2) certificate. Issued by the University of
Warwick-England.
b) A thorough knowledge in internet, E-mail and office software.
c) Participated actively in cricket and played for college, Sri Lanka Airlines & Oman Aviation team.
d) I was actively involved with the Cadet team in college.
e) Successfully completed ESOL Level 02 assesses English language proficiency in all four skills : speaking,listening,reading and writing.
QUALIFICATIONS : Successfully completed the following courses conducted by
Sri Lankan Airlines in Colombo.
Check-in module
Passenger processing & baggage processing
Introductory training for airport staff
: Successfully completed the following courses conducted by
Cathay Pacific Airways Colombo.
Ramp Licensing certification test for CX ramp supervisory staff.
Ramp Licensing & certification test passenger aircraft loading.
Regulatory assessment Dangerous goods.
Regulatory assessment Health & safety.
PSS Airport handling & PEY training programme for airports The denied boarding compensation scheme.
Staff ticket acceptance.
Customer services knowledge test.
Door operation training(Ground staff).
Flight management programme.
SUP/MOD orientation.
