Educational Consultant | Student Support Expert
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🚀I am an Educational Consultant with over 2 years of experience, specializing in student support, CRM management, and event coordination. Currently, I am engaged in helping prospective students navigate their academic journey at Unigenius Consultants, where I have played a key role in increasing enrollment conversions by 25%. I bring a passion for enhancing student experiences through clear communication and personalized guidance.
Whether it's answering inquiries, assisting with onboarding, or offering tailored course advice, I aim to ensure that students feel supported every step of the way.
My expertise spans a variety of tools, including Zoho CRM, Microsoft Office, and ERP systems. I take pride in maintaining data accuracy, ensuring GDPR compliance, and providing meaningful reports to guide decision-making. My ability to work closely with teams across different departments – including finance, compliance, and admissions – has led to significant improvements in process efficiency, reducing application processing time by 30%.
I am also experienced in organizing and leading events, such as open days and student workshops, which have helped boost engagement and student satisfaction.
Adaptability is a key strength of mine, having worked in diverse environments like academic institutions and consultancy firms. This has helped me develop cross-cultural skills and the ability to thrive in different team settings. Whether it's coordinating with international students or working within high-pressure operations, I approach every challenge with a solution-oriented mindset. My goal is always to make a positive impact, both in the workplace and for the students I support.
With extensive experience in student engagement, events, and operations, I have successfully led 45+ open days and large-scale events, collaborating with academic departments and student services to drive a 20% increase in attendance.
I have guided and supported 850+ prospective students, boosting satisfaction scores by 52%, and leveraged feedback analysis from over 300 participants to enhance event planning and student experience strategies.
Skilled in high-volume operations, I have managed 150+ student inquiries weekly across multiple channels with a 90% satisfaction rate, maintained 300+ GDPR-compliant student records, and improved application processing times by 30% through cross-departmental collaboration.
In addition, I have coordinated with 50+ suppliers and processed 200+ invoices monthly, reducing order delays by 25% and billing errors by 20%.
My ability to deliver results under pressure, optimise workflows, and create impactful engagement strategies has consistently driven higher satisfaction, operational efficiency, and conversion rates.
🌿Guided over 850+ international students through campus orientation and transition support, helping boost onboarding satisfaction by 52%.
🌿Represented Coventry University at multiple open days and Q&A panels, engaging with 350+ prospective students and parents.
THK Jain College, BA in English Honours , Apr 2019 - Jul 2022
Activities and societies: 🌿Led a student body of 250+ and acted as the key liaison between students and faculty.
🌿Secured £20,000 funding by presenting to data-driven proposals to the finance team.
🌿Organized and managed 15+ campus-wide events, social media, and sustainability initiatives.
🌿Promoted student welfare and academic support through policy suggestions and peer mentoring programs.
