Library Assistant at Hampshire County Council - Fleet / Farnborough Library (2025-05 – Present)
- Process and shelve new and returned stock
- Assist customers with queries and order book reservations
- Monitor email inbox and handle internal and external queries
- Sign up and onboard new customers
- Run Storytime and Rhymetime sessions for parents and children
- Run Tales in the Library sessions for adults
- Support customers with IT, including use of the printer and GoOnline computers
- Post promotional content on library social media accounts
- Assist with booking Adult Learning courses and room hire
- Assist with room set up for bookings and events
Learning Support Assistant at Hampshire County Council - Elvetham Heath Primary School (2025-02 – 2025-05)
- Supported staff and children across year 1 and 3 during classes
- Worked 1-1 with children, assisting with their learning plan and emotional wellbeing
- Ran literacy interventions with small groups of children outside the classroom
Library Assistant at Hampshire County Council - Fleet / Yateley Library (2024-07 – 2025-02)
Fixed-term contract
- Identical responsibilities as current contract
Editorial Assistant at Dorling Kindersley (2021-08 – 2024-07)
- Liaised with authors, agents, freelancers, and internal departments to provide support on internal and external queries
- Managed payments, raised POs, chased invoices, and processed expenses
- Logged submissions, drafted offer letters, and managed project schedules
- Reviewed sales material and eBooks ahead of publication
- Maintained the office library. Ordered and updated stock, and recorded inventory
- Carried out reprint corrections and provided markups for the sales team
- Managed editors' diaries, booked meetings, and booked travel arrangements
