Charlotte Eaton

Organised and meticulous Administrative Professional with experience in legal, customer service, and volunteer settings. Skilled in managing correspondence, maintaining records, scheduling, and providing exceptional support to teams and clients. Recognised for effective communication, discretion with confidential information, and the ability to prioritise multiple tasks efficiently.

Seeking an administrative role where I can contribute to smooth office operations and outstanding service delivery.

Stay-at-Home Parent & Primary Carer (2024-09 – Present)

• Coordinated complex schedules, appointments, and daily routines while managing competing priorities and deadlines.
• Maintained detailed records, correspondence, reports, and documentation relating to education, healthcare, and support services.
• Consulted regularly with schools, healthcare professionals, local authorities, and support organisations, ensuring clear communication and effective information sharing.
• Organised and prepared documentation for meetings, assessments, and reviews, supporting accuracy and mindfulness.
• Advocated for a neurodivergent child by coordinating support plans and ensuring appropriate services and accommodations were in place.
• Managed confidential and sensitive information with discretion and professionalism.
• Developed strong organisational, problem-solving, communication, and stakeholder management skills in a demanding and dynamic environment.

Volunteer Administrator at Support Through Court (2023-08 – 2024-08)

• Supported court users by assisting with documentation, form completion, and information management.
• Coordinated appointments and provided clear administrative guidance to clients.
• Created and maintained accurate records, ensuring compliance with confidentiality policies.
• Consulted with court staff and volunteers to promote efficient communication and client care.

Senior Team Member / Supervisor at Greggs PLC (2006-10 – 2016-10)

• Oversaw daily store operations including cash handling, stock control, and shift scheduling.
• Managed staff rotas and ensured compliance with company procedures and health & safety standards.
• Delivered excellent customer service and administrative support for audits and reports.
• Maintained accurate financial and operational records, contributing to store efficiency.

BA (Hons) in Law

Access to Law and Criminology in Law and Criminology