Kiosk Assistant and Team Leader at Boathouse Bar & Grill (2021-03 – Present)
Worked with a large team maintaining energy and enthusiasm in a fast paced and often oversaturated environment.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Often asked to train new staff members (whole group training and 1 to 1 training and support on the job)
- Being looked up to by newer staff members, answering any questions they come to me with
- Knowing all procedures of how to independently open and close the kiosk
- Being flexible around core hours and providing extra help and cover when required by the manager, often with little notice
- Using critical thinking to break down problems independently
- Offering friendly and efficient service to customers, handling challenging situations with ease
- Maintaining excellent attendance record, consistently arriving at work on time
- Prioritising customer satisfaction in everything I do throughout my workday
Work Experience at West cliff primary School (2023-03 – 2023-03)
I spent a week voluntarily working in a primary school.
- Supporting learning 1 to 1 and in groups
- Admin jobs for my teacher e.g photocopying and preparing resources
- Assisting children with their learning
- Helping to clean up
- This experience helped me strengthen my patience and communication skills when training others at my current job
Work Placement at Claremont manor care home (2026-02 – 2026-05)
I spent these months doing work placement experience in a care home.
- Supporting residents of the care home on walks, around the gardens
- Doing many rich hours of activities with the residents (doing lots of sensory tasks with the dementia patients, helping with their fine motor skills)
- Shadowing nurses who were administering medication to the residents
- Engaged with all residents, building up good relationships with them
