Chelsea Chennell

Retail professional with over 11 years' experience across community pharmacy and retail, including 1 year in store management. Confident in delivering strong customer service, supporting team performance, and working towards sales and operational targets. Experienced in managing day-to-day store activity, maintaining compliance standards, and contributing to business performance. Practical, reliable, and focused on continuous improvement.

Store Manager at Boots UK (2025-06 – Present)

• Oversee daily store operations and support delivery of sales and service targets
• Manage and support colleagues to ensure smooth store performance
• Monitor KPIs and contribute to commercial performance
• Ensure compliance with company policies and standards
• Maintain stock availability and store presentation

Pharmacy Advisor at Boots Pharmacy (2018-05 – 2025-06)

• Provided pharmacy services and healthcare advice to customers
• Supported sales, service, and operational targets
• Worked with pharmacists and healthcare professionals
• Followed dispensing and stock control procedures
• Supported training and development of colleagues

Pharmacy Dispenser at Mason & Son Chemist (2016-01 – 2018-05)

• Dispensed prescriptions accurately and safely
• Provided customer service and patient support
• Maintained confidentiality and compliance standards
• Supported stock ordering and inventory management

Medicines Counter Assistant at Rosebery Pharmacy (2014-01 – 2015-01)

• Provided customer advice and support
• Assisted with stock and pharmacy administration
• Maintained service standards and confidentiality

Retail Assistant at SPAR (2014-01 – 2015-01)

• Delivered customer service in a busy retail environment
• Supported sales through product promotion
• Maintained stock availability and store presentation

Level 2 Dispensing Assistant – National Pharmacy Association (2017)

BTEC First Certificate in Business in Business

GCSEs in English, Mathematics, Science