Chelsea Gallagher

Strategic senior leader with extensive experience across children's residential care and supported accommodation. Highly skilled in regulatory compliance, Ofsted inspection leadership, multi-site governance, and service improvement. Proven track record of strengthening operational systems, developing leadership capability, and delivering high-quality, child-centred outcomes.

Recognised for calm, authoritative leadership and the ability to lead services confidently through inspection, change, and growth.

Responsible Individual at Future Care Plus Ltd (2024-02 – Present)

• Strategic governance and oversight, ensuring regulatory compliance and a strong safeguarding culture.
• Led organisational setup, developing operational frameworks, policies, and regulatory documentation.
• Line management and mentoring of the Registered Manager and senior leaders.
• Oversight of quality assurance, inspection readiness, and continuous improvement.

Commissioning & Quality Assurance Manager at Inicio Group Ltd (2023-04 – 2024-01)

• Senior leadership responsibility for quality, compliance, and commissioning across supported accommodation services.
• Implemented structured audit programmes and service improvement plans aligned with Ofsted expectations.
• Supported managers to embed consistent practice and operational stability.
• Oversight of commissioning, placements, and financial viability.

Ofsted Registered Manager at Life Change Care (2019-01 – 2023-12)

• Full operational and regulatory leadership of a children's residential home with positive inspection outcomes.
• Accountability for safeguarding, staff performance, quality assurance, and daily operations.
• Developed digital systems and governance tools implemented across the organisation.

Deputy Manager at Life Change Care (2019-01 – 2023-12)

• Supported senior leadership with daily operations, staff supervision, and incident management.
• Contributed to inspection preparation and regulatory compliance.

Senior Deputy / Senior Therapeutic Worker / Therapeutic Worker at Sandcastle Care (2016-01 – 2019-12)

• Delivered trauma-informed therapeutic care within residential settings.
• Progressed into senior roles, mentoring staff and leading shifts.
• Supported emotional and behavioural regulation for children and young people.

Support Worker at Women's Refuge (2016-01 – 2017-12)

• Supported vulnerable women through risk assessment, safety planning, and safeguarding processes.

Level 5 Diploma in Leadership & Management for Health & Social Care (Children & Young People's Services)

Level 3 Diploma in Residential Childcare

Level 3 Certificate in Assessing Vocational Achievement

Level 3 Award in Education and Training

Level 2 in Person-Centred Counselling