Chelsey Sinclair

My name is Chelsey and my working background is mainly in banking and customer service. I was a stay at home mom for several years and now I am looking to return to the work force. Outside of working I am an artist. I love to paint and craft.

Associate Banker at JP Morgan Chase (Present)

• Help customers with everyday banking
• Deposits, withdrawals, check cashing
• Greet clients
• Promote bank products
• Refer customers to specialists
• Verify IDs and follow fraud-prevention procedures
• Maintain cash drawers and balance them daily
• Educate clients on features
• Identify opportunities to deepen customer relationships

Corporate Trust Specialist at Wilmington Trust (2017-01 – 2020-12)

• Payment set up and validation through TranStar
• Research and resolve all payment discrepancies
• Process full or partial redemptions
• Monitor and respond timely to inquires
• Reviewing and completing daily reports
• Audit Specialist (Completing audit request)
• Input manual wires
• Support Foreign wires
• Update and maintain various departmental spreadsheet
• Answer inbound calls to bondholder line

Personal Banker at Citizens Bank (2015-01 – 2017-12)

• Open new accounts
• Process Mortgage Referrals
• Process Loan applications
• Input foreign and domestics wire transfers
• Uncovering customer financial needs
• Meeting branch sales and service goals
• Adhere to all banking policies and procedures

B.A. in Studio Arts – Temple University (2013-12)