Seeking administrative or customer service roles in the public sector
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Highly motivated and flexible individual seeking administrative or customer service roles, preferably within the public sector. Proven ability to build positive working relationships and manage customer interactions with a patient, friendly, and caring attitude. Possesses exceptional interpersonal and active listening skills to effectively manage tasks and provide high-quality support to staff and the wider community.
Catering assistant - Munchies Kitchen - Winchester Crown Court - Winchester
(2024-09 - 2025-03)
I worked as a catering assistant at Munchies Kitchen limited. Some of my duties included packing lunch bags for judges and jurors, which improved my observation skills and gave me experience in a fast paced environment. I also worked on the tills, which similarly allowed me to develop my numeracy along with time management skills. I also washed dishes and cleaned tables regularly, ensuring good hygiene for the customers.
Customer assistant - Marks & Spencers - West Quay, Southampton
(2024-03 - 2024-06)
I worked as a customer assistant at Marks & Spencers. One of my main duties was stacking shelves, which allowed me to develop my knowledge of the store's layout, and be helpful to customers looking for products. Another of my duties involved tidying the shelves, which allowed me to develop my presentation skills. Another of my tasks was working on tills, which let me bring my friendly and patient attitude to customer interactions.
Café / Shop Assistant - Chococo
(2019-07 - 2019-07)
For work experience, some of my duties at Chococo included washing dishes, organising cups and sampling products. This was crucial in ensuring the team was running smoothly and supported me to develop my skills with working in a team. Additionally, it was an opportunity for me to show my approachability, whilst interacting with customers.
Retail Skills Bootcamp - Fareport training (2025-11 - 2025-12)
Entry 3 Qualification in Employability Skills - Itchen College and Winchester City Council (2025-09 - 2025-10)
First Aid at Work Qualification
Business administration & Customer Service Programme
GCSE - Combined Science, Maths, English Literature, English Language, French, Music - Henry Beaufort Secondary School A Levels - Music, Business Studies, English Language - Peter Symonds College
