Chevon Jones

Housing and Refugee Resettlement Officer

Talent

Maidstone, Kent, ME16Member since June 1, 2026

Safeguarding children and vulnerable adultsMulti-agency partnership workingFamily support and early interventionSEND and inclusion awarenessMental health and trauma-informed supportRisk assessment and support planningBehavioural and emotional supportCase management and advocacy

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Safeguarding children and vulnerable adultsMulti-agency partnership workingFamily support and early interventionSEND and inclusion awarenessMental health and trauma-informed support

About

Dedicated and empathetic professional with over 10 years' experience supporting vulnerable individuals, young people and families across housing, safeguarding, mental health, homelessness prevention and resettlement services. Skilled in case management, multi-agency working, advocacy, safeguarding interventions, risk assessment and delivering tailored support to individuals with complex needs. Experienced working collaboratively with local authorities, children's services, schools, health professionals and voluntary organisations to improve outcomes for vulnerable children and families.

Passionate about promoting inclusion, reducing barriers to opportunity and supporting children and families to achieve positive long-term outcomes.

Experience

Housing and Refugee Resettlement Officer - Lewisham Council (Ackerman Pierce)

(2024-01)

Supported vulnerable refugee families through coordinated multi-agency support and safeguarding-focused interventions.
Worked collaboratively with Children's Services, schools, social care, health professionals and community organisations.
Supported families to access education services, ESOL provision, children's centres and healthcare services.
Conducted needs and risk assessments and implemented tailored support plans.
Managed complex caseloads involving safeguarding concerns, trauma and mental health needs.
Maintained detailed case records and performance reports.

Housing Assessment Officer - Wandsworth & Richmond Council (Adecco Group)

(2023-10 - 2024-12)

Managed housing applications and assessments for vulnerable individuals and families.
Conducted home visits, investigations and needs assessments.
Worked alongside Children's Centres and external agencies to improve client outcomes.
Provided empathetic advice and guidance to vulnerable applicants experiencing housing instability.
Supported vulnerable homeless applicants with risk assessments and support planning.

Tenancy Sustainment & Homeless Prevention Officer - Croydon Council

(2022-04 - 2023-10)

Delivered early intervention support to vulnerable individuals and families at risk of homelessness.
Conducted regular home visits to assess wellbeing and safeguarding concerns.
Worked collaboratively with landlords and statutory services to sustain tenancies.
Supported clients with budgeting, welfare support and access to services.

Night Support Worker – Mental Health - One Housing Group

(2022-10 - 2023-09)

Supported vulnerable adults experiencing mental health challenges.
Managed safeguarding concerns, incidents and crisis situations.
Facilitated life skills and wellbeing support sessions.
Worked alongside external care coordinators and healthcare professionals.

Teaching Assistant / Autism Support - Employment Plus

(2017 - 2020)

Supported children with autism spectrum disorder and additional learning needs within classroom settings.
Assisted teachers with classroom preparation and adapting learning materials.
Supported children requiring emotional, behavioural and educational support.
Helped maintain safe and inclusive learning environments.

Supported Housing Officer – Young Parents Service - Centrepoint Soho

(2017 - 2020)

Supported vulnerable young parents and their babies within supported accommodation services.
Worked collaboratively with social workers, healthcare professionals and external agencies.
Conducted support planning, safeguarding interventions and risk assessments.
Attended multi-agency meetings to review progress and coordinate support for families.

Supported Housing Officer - Centrepoint Soho

(2015 - 2017)

Supported vulnerable young people aged 16–25 with housing, wellbeing and independent living.
Worked with clients to develop realistic support plans and risk assessments.
Identified safeguarding concerns and worked with external professionals to improve outcomes.
Facilitated workshops and support sessions promoting independence and wellbeing.

Housing Sustainment Coordinator - YMCA Thames Gateway

(2020 - 2020)

Supported vulnerable young people aged 16–25 to develop independent living skills.
Supported clients with benefit, health and housing-related issues.
Worked collaboratively with councils and external agencies to support move-on accommodation.
Conducted support planning and safeguarding interventions.