IT Technician
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Seasoned computer technician specialised in the overall maintenance of computer systems, designing, and installing software's, performing tests and collection of data and excellent customer service in resolving all computer issues, Team player with proven strengths in client relationship management, leadership, and communication skills,
IT Support Technician, 09/2021 to 10/2021 Aurora research, Oxford
Worked with customers/employees to identify computer problems and advising on the solution
Logging and keeping records of customer/employee queries
Testing and fixing faulty equipment/ setting up new computers with the appropriate operating systems .
IT Technician, 04/2017 to 10/2020 Mosina Investments
Managed operating systems as well as related software upgrade problems.
Setted-up hardware and software's in optimal configurations to meet network performance requirements.
Coordinated and executed routine hardware upgrades.
Conducted failure analysis on failed or returned devices.
Tracked computer system and network performance to identify root causes of issues.
Master of Science , Computer Science For Cyber Security, 09/2023 Oxford Brookes University - Oxford, Uk
Bachelor of Science , Computer Science, 08/2018 Abia State University - Abia, Nigeria
