Chip Crouch

I manage training budgets and end-to-end delivery of learning initiatives to drive technical capability growth. Lead and support teams by facilitating key meetings, managing backlogs, removing impediments, and embedding continuous improvement to ensure value-driven outcomes. Design and deliver engaging, tailored learning solutions in partnership with stakeholders and subject matter experts, using data-driven approaches to align with business objectives, enhance employee experience, and support operational excellence.

Senior Learning Development Consultant at JLR (2026-06 – Present)

I manage training budgets and end-to-end delivery of learning initiatives to drive technical capability growth. Lead and support teams by facilitating key meetings, managing backlogs, removing impediments, and embedding continuous improvement to ensure value-driven outcomes. Design and deliver engaging, tailored learning solutions in partnership with stakeholders and subject matter experts, using data-driven approaches to align with business objectives, enhance employee experience, and support operational excellence.

Scrum Master / Senior Technical Training Specialist at JLR (2025-01 – 2026-06)

Operations Training Designer / Project Manager at BMW UK (2023-05 – 2025-01)

I led, conceptualised, and executed learning and development initiatives tailored specifically for BMW Financial Operations. My role encompassed not only managing projects but also devising innovative approaches to deliver content and captivate participants, whether through in-person interactions or via eLearning platforms. To enhance the learning experience, I leveraged my skills in video editing, animation creation, and the utilisation of diverse platforms to achieve optimal results for the organisation.

Additionally, I managed the team and ensured everyone was alised and on track with projects. I collaborated closely with subject matter experts from various departments to ensure alignment and incorporate necessary updates into the different projects. I also delivered engaging face to face brand induction training to customer interaction centres around the UK.

Product Specialist / Senior Product Training Instructional Designer at Stellantis / Calex UK (2018-08 – 2023-05)

I managed, designed and implemented learning and development projects across nine automotive brands for the UK market: Peugeot, Citroën, DS, Vauxhall, Fiat, Fiat Professional, Abarth, Jeep, and Alfa Romeo.

• Worked with subject matter experts from each brand (such as Directors, Heads of Marketing, Heads of Product, Product Managers, Connectivity and Electrification) attending meetings and coming up with solutions to problems
• Organised, structured and designed training across a range of different platforms, including: the digital curriculums, virtual classroom sessions, e-learning/web based learning modules (product, brand, technology and sales) for the retailers across the UK
• Planned and created launch and training events for new products coming to market in the UK, working with outsourced contractors, together with designing all the content to be delivered by myself and others
• Managed multiple projects for the team which are completed to a high standard before the required deadlines
• Supported and developed individuals in the team

Product Expert at VW Group (Škoda) / Capita (2017-01 – 2018-12)

Sales Executive at Mazda / Vertu Motors (2016-01 – 2017-12)

Freelance Graphic Designer at Chip Crouch Graphic Design (2011-01 – 2018-12)

Ski Instructor at Go Snow (2015-01 – 2016-12)

Ski Instructor at Mt. Buller (2015-01 – 2015-12)

Ski Instructor at Ski Cool (2014-01 – 2015-12)

Ski Instructor at Perisher (2013-01 – 2013-12)

Ski Instructor at Snowtrax (2012-01 – 2013-12)

Ski Instructor at Whistler-Blackcomb (2010-01 – 2011-12)

Ski Instructor at Gloucester Ski and Snowboard Centre (2007-01 – 2010-12)

Junior Graphic Designer at Greeny Visuals (2011-01 – 2014-12)

Head Graphic Designer at Poise Magazine (2011-01 – 2013-12)

Recreation Officer at Stroud District Council (2008-01 – 2010-12)

Pre-Seasonal Assistant / House Master at Wycliffe (2009-01 – 2010-12)

Certificate in Digital Marketing – Lincoln College Group (2024-01 – 2024-12)

BA (Hons) in Graphic Design – The Arts University at Bournemouth (2011-01 – 2014-12)

Level 4 in ILM (Leadership and Management) – Peak Leaders (2010-01 – 2011-12)

BTEC Foundation in Art and Design – Stroud College (2009-01 – 2010-12)

A Levels – Wycliffe College (2008-01 – 2009-12)