Chloe Monniot

Motivated professional with varied experience across customer-facing and operational roles. Demonstrates strong teamwork and communication abilities, adapting seamlessly to changing environments. Eager to contribute enthusiasm and a positive attitude to future challenges.

Operations Assistant - Mydflower Wild Wine - Remote

(2026-06)

Managed operations and logistics by processing customer orders, coordinating fulfilment, and ensuring efficient day-to-day business operations.

• Supported sales and customer fulfilment by liaising with internal team members to process orders accurately and maintain smooth order workflows.
• Contributed to business growth by taking on increasing responsibility, progressing from product preparation and labelling to overseeing operational and administrative processes.
• Listened to directives from senior team members to complete safe, accurate work.
• Stayed collected and calm during difficult situations and interactions.
• Communicated clearly with [Type] teams about current work, issues and needs.

Warehouse Worker - Mydflower Wild Wine - Cardiff

(2026-02 - 2026-05)

• Applied product labels to wine bottles and packaging in accordance with company standards and regulatory requirements.
• Conducted quality checks to ensure product labelling and packaging met company standards and regulatory requirements.
• Maintained accuracy while meeting production targets and deadlines, contributing to overall operational efficiency.

Bar Staff Member - Cricketers Arms - Ockley

• Processed payments accurately and efficiently to ensure smooth transactions for guests.
• Mixed drinks and served wine, beer, and non-alcoholic beverages to enhance guest satisfaction while managing multiple orders simultaneously.
• Optimised customer experience by engaging guests with a sincere, positive, and enthusiastic attitude, fostering a welcoming environment.

Bachelor of Arts - Politics and Philosophy - Cardiff University (2026-07)