Chloe Moore

Highly reliable and adaptable professional with 22 years of experience across administration, vehicle operations, customer service, sales, accounts support and business administration within a fast-paced multi-function company environment. Experienced in fleet coordination, VAT and compliance administration, customer problem-solving, staff training and operational organisation. Seeking to transition into the offshore wind sector as an Offshore Wind Technician / Trainee Wind Turbine Service Technician, bringing strong organisational skills, practical problem-solving ability, a hands-on mindset and a proven long-term commitment to employment.

Comfortable with travel, working at height and offshore rotation patterns.

Operations & Fleet Administrator - Stermat Vehicle Hire

(2004-01)

Coordinating and managing day-to-day vehicle hire operations and fleet administration across a fleet of over 100 vehicles. Coordinating maintenance requirements and operational priorities across the fleet, helping minimise downtime and maintain service levels.

• Managing MOT schedules, vehicle taxation, servicing requirements and compliance documentation to ensure vehicle availability and roadworthiness
• Supporting accounts administration and VAT-related processes
• Handling customer enquiries, complaints and issue resolution professionally
• Managing bookings, scheduling and operational paperwork
• Supporting vehicle sales and customer-facing business operations
• Training and supporting staff members across multiple business areas
• Creating Excel and Word systems to improve efficiency and reduce manual administration
• Conducting routine vehicle inspections including oil, coolant, washer fluid, tyre condition and warning light checks, identifying issues and escalating maintenance requirements where necessary
• Providing flexible support across multiple departments during long-term employment
• Retail and shelf-stacking support
• Till operations and customer service
• Office administration and invoicing
• Vehicle sales support
• Travel agency administration and customer service

NVQ Level 3 - Business & Administration A Levels - English, Information Technology (IT) and Psychology

GCSEs - English, Maths, Welsh Language and Welsh Literature