Chloe Thomason

I am hard working and reliable. I like to set myself goals and I am a trustworthy and dedicated worker. I am a good team member, I have good time management skills, I also have good communication skills and I know how to work within a team or on my own initiative. I like to learn new skills when possible and I also commit myself 100% to get any tasks that I am set completed in a correct and professional manner.

Recruitment consultant - amore group

(2019-04 - 2026-08)

Amore group is a health care agency for a wide range of ages with all different types of care needs

• Liaising with different clients around staffing needs and suitability
• Compliance for staff
• Training & DBS for staff
• Booking interviews & attending the interviews
• Rotas

Admin assistant and filing clerk - BLM law solicitors

(2018 - 2019)

• Filed fee earners documents in the right places ready for court hearings
• Typed up court documents
• Managed diary's
• All admin tasks

Temporary Receptionist - The Hathersage Centre NHS

(2017-10)

The Hathersage Centre is a sexual health and family planning clinic which I work as a receptionist on a day to day basis also covering reception at other clinics that are connected to the northern. Throughout the day I deliver excellent customer service face to face and over the telephone to patients making sure there needs are met.

• Making sure all the patients' information is correct and up to date such as telephone number and address then inputting it on the inform system
• Book in appointments and make sure they are arrived on the system when they attend appointments
• Scan, copy and print documents

Temporary Receptionist/ Administrator - Manchester Royal Infirmary NHS

(2017-05 - 2017-10)

The MRI is a hospital, which I worked as an administrator / receptionist for the Community Mental Health Team. Throughout the day, I type and send letters to patients with their appointment dates on, take phone calls from patients under our care and other members of the NHS trust answering any queries in a polite and professional manor also answering any queries on the emails using outlook.

• Inputting data new on the amigos system
• Post room duties
• Making spreadsheets with use of Microsoft programs
• Scanning, printing and copying

Temporary Front Of House Receptionist - Innospace Manchester University

(2017-01 - 2017-05)

Innospace help MMU graduates, students and staff to set up businesses. Innospace is MMU's enterprise flagship. My role includes meeting and greeting clients and students who are visiting Innospace. I ensure all calls taken and are answered in a polite, professional manor and directed to the correct person.

• Post room duties
• Setting up meeting rooms and booking them using Microsoft programs
• Scanning, printing and copying

Temporary receptionist - AON

(2017-11 - 2017-01)

Aon is an insurance company in Manchester where I worked being a front of house receptionist.

• Meeting and greeting clients in person and on the telephone
• Booking and setting up meeting rooms for clients
• Using the switchboard to transfer calls to the correct person
• Emails and also some filing and copying

Office Administrator - Rhys Vaughan Solicitors - Longsight

(2016-08 - 2016-10)

Rhys Vaughan's is a Solicitors in Longsight. On a day to basis I would take calls from police stations, courts and clients, I also used Microsoft programs, google diary and google emails. I dealt with client and court queries making sure every court date and time was entered in the diary correctly.

I made sure all documents needed was in the correct files of the clients and up to date including opening and closing files. On a daily basis I would print, scan and copy things. I would meet and great clients when they come into the office in a professional manor providing refreshments if needed.

• Good knowledge of CJSM, Lex and CCDCS System

Office Junior/Assistant, Junior Clerk to Chambers - Central Chambers - Manchester

(2014-07 - 2016-07)

Central Chambers is a barrister's chambers in the heart of Manchester. I began here on an apprenticeship for a period of 2 years. Whilst at Chambers I have had training on how to handle serious and sensitive information on some of the largest criminal and immigration cases passing through the courts. During this time I achieved a Business and Administration Level 3 Qualification.

• Started as an Office Junior/Assistant and quickly progressed to be a Junior Clerk to Chambers
• Diary Management for Barrister Members. This included answering telephone calls and also adding and removing cases from the diary
• Negotiating fees on cases by looking at the seniority and experience of the barrister and severity of the case
• Data inputting on to the specialised Lex software, so that case records used in court were kept up to date
• Meeting and greeting clients, providing refreshments for clients in attendance and generally put them at ease at a stressful time
• General post room duties

Receptionist - AMJ Support Services

(2013)

I was employed at AMJ Support Services as a receptionist. The role included taking messages and arranging for the appropriate actions to be taken.

Training Apprenticeship in Customer Services - Route 2

(2012)

Route 2 is a training apprenticeship in Customer Services. My role consisted of calling companies to complete a business census. I had to build a rapport with the decision makers while they confirmed their details and following on from this, I would complete market research related to their businesses product and services. I was tasked with offering the business opportunities to help them save money and where necessary forwarding their details onto third parties to provide them with quotes.

• Learnt how to coach people and how to be professional within the workplace
• Complete quality checks on people's calls to ensure they were of the right standard
• Provide feedback to help them with their development areas

Work experience placement - Rocking Horse Nursery - Oldham road, Newton heath

(2009-03)

During my final year at St Matthews RC High School, I was placed on a work experience placement at Rocking Horse Nursery. During my time here, I assisted the Nursery by helping to get the babies to sleep. I kept the children occupied and was also responsible for helping to feed the children.

I was successful in working with different age children, ranging from 6 months to 3 years of age. This experience gave me the opportunity to develop my knowledge of working within a team and taking responsibility for my actions.

GCSEs - St Matthews RC High School (2005-09 - 2010-07)

Business and Administration Level 3 - Business and Administration - Central Chambers (2016-07)