Chris Newman
Store Detective
About
am currently employed with mitie as a store detective . Working in partnership with Marks & Spencer on a £54,000,000 contact covering 80+ stores raging from large stores to small convenience store,s I have been working in this roles since 2018
Experience
Store Detective - Mitie security
(2018-09)
am currently employed with mitie as a store detective . Working in partnership with Marks & Spencer on a £54,000,000 contact covering 80+ stores raging from large stores to small convenience store,s I have been working in this roles since 2018
- My responsibility’s included the detection,observation & apprehension of person committing criminal acts against the business. By means of overt and cover surveillance
- Liase with the store management in order to identify unknowns loss and advising store management on best Practice.
- Investigation of incidents via store cctv
- Writing witness statements for police/cps for pending prosecution Providing police exhibits in preparation for court.
- Keeping up with current kpi set to the company
Loss prevention team leader - Debenhams
(2016-03 - 2018-09)
I am currently employed with Debenhams as a loss Prevention team leader my responsible for leading a 15 man team and maintaining the security of the premies by keeping a visual presence on the shop- floor while patrolling on the foot and using the store Cctv.
- Responsibility for team rota
- Providing training for new loss Prevention officers
- Attending security meetings
- Provide visible security presence
- Reporting incidents to mangers in the line with company procedures Open/closing stores
- Respdiong to alarms and call outs
- Doing there holiday requests
- Doing kpi targets for the store
- Having meetings with regional loss Prevention mangers
- Assigning tasks and duties to an entire security team.
- Investigating internal cases
Security officer - G4s
(2016-01 - 2016-03)
- Patrolling the shop floor and deterring criminal activity.
- Keeping a watchful eye on stock, staff and the customers.
- Looking out for signs or crime or disorder within a store.
- Making official notes on any incidents such as property damage and theft. Up to a standard where they can be used in courts if necessary.
- Conducting night patrols on a large premises with many buildings.
- Directing all customers that have items for return to the Customer Service location.
- Standing at the stores entrance, checking the suitability of people coming in.
- Patrolling the store and looking out for suspicious people pretending to be customers. Maintaining the security and safety of everyone who visits the store.
- Attending court to give evidence in criminal cases relating to the store.
- Taking accurate notes of unusual occurrences.
Security officer - Axis security
(2015-11 - 2016-01)
My duties was.while on the top - shop contract
- Patrolling the shop floor and deterring criminal activity.
- Keeping a watchful eye on stock, staff and the customers.
- Looking out for signs or crime or disorder within a store.
- Making official notes on any incidents such as property damage and theft. Up to a standard where they can be used in courts if necessary.
- Conducting night patrols on a large premises with many buildings.
- Directing all customers that have items for return to the Customer Service location.
- Standing at the stores entrance, checking the suitability of people coming in.
- Patrolling the store and looking out for suspicious people pretending to be customers. Maintaining the security and safety of everyone who visits the store.
- Attending court to give evidence in criminal cases relating to the store.
- Taking accurate notes of unusual occurrences.
- Investigating any reports of suspicious incidents or activity.
Security team leader - Cordant security
(2014-03 - 2015-11)
currently employed with Advance security services . And Woking on the primark contract. My Duties was
- Undertaking regular internal and external foot patrols of a site.
- Protecting a client’s property against loss, theft, damage and waste.
- Conducting regular floor walks throughout a shift to ensure the smooth running of security operations.
- Making sure that Security Officers are performing their duties to the appropriate standard.
- Ensuring a site is a safe and pleasant environment for our customers at all times.
- Detecting, resolving and reporting any security breaches.
- Assigning tasks and duties to an entire security team.
- Investigating security breaches and incidents.
- Making sure that security personnel have a full understanding of their duties.
Customer service cctv op - Wilkinson
(2007-01 - 2014-03)
am currently employed with Wilkinson . My duties was
- Set up, calibrate, and operate CCTV cameras and equipment
- Monitor assigned floor activities
- Create activity and observation logs
- Use video recording software to record incidents
- Burn media on CDs and DVDs, and save images
- Share video and image files as requested
- Maintain security control of all exits and entrances
- Manage entry authorization by operating central control panels
- Notify staff members of vehicle and pedestrian entry and exit
- Maintain and monitor security intercoms within the facility
- Handle backup panel control functions
- Perform preventative and regular maintenance on surveillance equipment
- Notify authorities of any problems or nefarious activities immediately