Chris Tyler

A reliable and competent individual with a passion for success. I have a passion for providing an excellent customer experience. Extremely friendly and vibrant personality with the ability to build successful relationships at all levels.

I am highly motivated with a tenacious approach to work. I thrive on a challenge and have a passion for success. I am approachable and provide an exceptional standard of customer satisfaction with service quality a high priority and of paramount importance to me.

Sales support at Austin Hawk (2025-01 – Present)

Professional and proactive Sales Support at Austin Hawk with hands-on experience in residential property sales. Skilled in conducting viewings, booking and managing appointments, completing property take-ons, ensuring compliance documentation and accurate details are secured prior to marketing. Experienced in preparing listings for launch on major property platforms with a strong focus on accuracy and presentation.

Sales-focused, target-driven, building positive relationships with vendors and applicants to generate trust, repeat business, referrals. Provide detailed post-viewing feedback to vendors, supporting clear communication and efficient progression of sales. Highly organised, personable, committed to delivering a professional, results-oriented service in a fast-paced estate agency environment.

Experienced in managing pipeline properties from offer through to completion.

• Created strong relationships with clients and vendors that have a mutual benefit
• Support sales process from start to finish
• Working as part of a team with shared goals

Company Director at Swissmaid Ltd (2012-01 – 2025-01)

Swissmaid is an independent cleaning agency that covered Andover, Winchester and Newbury. As director of the company I successfully grew the business by 100%, driving significant revenue and customer loyalty. Established strong relationships with clients by offering personalized service and consistently exceeding expectations.

Introduced and implemented in-house carpet and oven cleaning services, eliminating the need for outsourcing and improving service efficiency and quality this strategic move enhanced customer satisfaction, increased service offerings, and contributed to sustained growth.

• Responsible for scaling and growing the business with a proactive approach
• Managed clients from onboarding to retaining
• Responsible for all payments
• Recruitment of cleaners
• Scheduling clients and cleaners

Training and Recruitment Officer at Access Care (2010-01 – 2012-01)

Access care provider social care, I was solely responsible for the recruitment and training of both new and existing carers.

• Ensured the recruitment process was followed and monitored
• Maintained all the training records
• Organised training venues and trainers
• Established enquiries for potential new carers
• Ensured payments for the training and monitored

CCD Office Supervisor at LSL (2007-01 – 2009-01)

LSL was a letting agent for corporate clients part of the your move letting group.

• Responsible for ensuring a smooth running of the office
• Dealt with staff and ensured all work was prioritised to deliver first class service
• Overcame challenges through quick decision making
• Maintained customer relationships
• Managed team of 12
• Responsible for £180k turnover a month
• Selecting and liaising with contractors

Senior HR Business Operations Officer at Lloyds TSB (2002-09 – 2006-05)

Lloyds TSB are a leading bank in the UK providing a plethora of different financial services.

• Monitored and prioritised and delegated workloads to ensure service levelled were agreed
• Developed the team to a high standard
• Maintained all ptojects were prioritised and sufficient resource was allocated
• Monitored productivity and service level using various databases
• Project managed new business

Recruitment Consultant at Lloyds TSB (2001-01 – 2002-09)

• Responsible for delivering a varied head count on a quarterly basis on challenging timescales
• Carried out competency based interviews to identify successful candidates
• Influenced recruitment standards to ensure a fair and consistent approach, thus achieving world class standards

Recruitment Consultant at Adecco (2000-08 – 2000-12)

Adecco were a recruitment agency which specialises in administrative roles across Andover and the surrounding areas.

• Responsible for reaching targets
• Increased client and candidate database
• Face to face liaison with clients
• Discretion and diplomacy when dealing with sensitive situations
• Responsible for growing new business and sales

BTEC Level 2 in Customer Service – Andover College

BTEC Level 3 in Customer Service – Andover College

BTEC in Business Finance - First – Honslow College

GCSE in 6 GCSE – Greenford High