Christopher Howkins

SAP Trainer & Training Analyst with strong expertise in SAP Logistics and Finance (S/4HANA & ECC) Twenty-nine years of SAP experience, as an end/key user, training consultant, process design, configuration and functional support in multiple modules of SAP Skilled in analysing business processes and translating requirements for training materials in multiple SAP modules (e.g. Order to Cash, Plant Maintenance and Materials Management) Worked in multiple sectors, for example Pharma, Heavy Chemicals, Petro Chemicals, Manufacturing and Public sectors Experienced in creating step by step work instructions using various software tools, e.g. EnableNow, UPK, InfoPak and WPB Strong communicator with a track record of working effectively with Business Subject Matter Experts and Implementation team consultants Known as a sharp problem solver and for delivering effective training documents using basic English

Career break (2024-11 – Present)

Since October 2024 I have taken a career break to focus on personal commitments and professional development. During this time, I have stayed current with SAP and business analysis practices, deepened my project management knowledge, and clarified the type of senior role where I can add the most value. I’m now fully ready to return and bring renewed focus and energy.

SAP Training Analyst at JCB Ltd, JCB WorldHQ (2023-07 – 2024-10)

Managed and allocated helpdesk tickets, assigning tasks to the appropriate SAP teams efficiently. Identified and allocated new user roles during additional transaction requests delivery. Bridged the communication gap and coordinate closely with external System Integration teams to ensure seamless communication and project execution.

• Developed a comprehensive training catalogue and designed new, impactful training courses.
• Created a strategic SAP training framework for JCB in accordance with business requirements.
• Designed and standardised training document templates for both SAP S/4 HANA and ECC6 systems.
• Created Training Documents for individual transactions and for general navigation in SAP ECC6 and S/4 HANA
• Contributed to the success of multiple implementation projects, including the S/4 Sales integration.

SAP Industrial Analyst PM/MM/PS/SD at Inovyn (Ineos) (2020-10 – 2023-07)

Provided active support to multiple Maintenance teams at Inovyn sites in Runcorn and Northwich for operational support optimisation and maintenance processes. Updated and oversaw configuration and design documents for SAP to streamline documents for Inovyn’s North-western sites.

Aided

European colleagues with SAP system developments for implementing region-specific solutions effectively. Maintained process and training documents within the Company Lotus Notes database for accuracy and accessibility. Reset SAP passwords via GLPI and delivered quick resolution for end users' system access issues.

• Encouraged adoption of SAP best practices among Inovyn Engineers and Maintenance technicians for increased system efficiency.
• Spearheaded and tailored projects for the SAP Logistics area for the timely and precise delivery based on specific requests.
• Conducted SAP end-user and refresher training for enhancing proficiency for both new starters and existing users.
• Led SAP reporting workshops for all levels from shop floor to upper management, while improving reporting capabilities.
• Triaged the SAP tickets for Inovyn’s Helpdesk ticketing system (GLPI)

Senior Order Management Training Consultant at Ictopus - HAVI Logistics (2020-01 – 2020-06)

Guided a junior consultant, accelerating their skill development and team performance. Produced comprehensive training materials for ensuring consistent delivery of key concepts.

• Developed SAP Sales and Distribution (SD) module training materials for enhancing user proficiency.
• Designed storyboards for Datango system simulations for improving training interactivity.
• Monitored classroom-based training sessions for driving participant engagement and knowledge retention.

SAP Order to Cash (O2C) Training Lead at Reed Professional Services – BBC Studios Finance Transformation S/4 HANA project (2019-02 – 2019-09)

Drove significant challenges associated with creating EnableNow simulations to support training efforts, while increasing user engagement and knowledge retention. Aided offshore IBM team in skill development for empowering them to support BBC Studios end users effectively.

• Led the development of O2C training materials and managed a team to deliver SAP training across multiple BBC sites worldwide, improving global training consistency.
• Oversaw O2C training for the Finance Transformation project with PwC and HCL’s System Integration teams to ensure seamless delivery.
• Trained and mentored business trainers/key users in O2C processes, optimizing internal capabilities.

B/TEC Ordinary National Certificate (ONC) in Sciences – Mid Cheshire College of FE

PRINCE2 Project Management course

FAA level 3 award in emergency first aid at work