Christopher Rushton

I have a wide range of skills that allow me to be adaptable in a variety of situations. I also have excellent self-discipline and organisational skills, which allow me to work very well under pressure, without diminishing the quality of my work. I am also a Door Supervisor SIA License holder

Security Officer at K4 Security (2026-08 – Present)

• Ensure safety of the public in events and working on the doors.
• Providing face-to-face customer service, dealing with any enquiries or complaints.
• Using conflict management skills to de-escalate situations before they get out of hand.
• Communicating effectively within a team, via radio.

crew member at Five Guys (2024-03 – 2026-04)

• Take customers' orders at the till
• Grill patties and hot dogs
• Cook the fries to Five Guys standard
• Prep veg/meat for the day.
• Ensure safety and hygiene/cleanliness standards are maintained factory operative at Country Style Foods (2024-02 – 2024-08)
• Packing the product, ensuring correct quantity
• Inspection, to ensure correct standard of the product.
• Fixing any issues with machines to ensure production continues.
• Maintaining a high level of safety and hygiene.

Kitchen Porter at Novello's (2023-11 – 2024-01)

• Wash plates/pots/pans, using industrial dishwasher.
• Basic food prep where necessary.
• Check dates for prepped food, ensuring maintenance of quality.
• Ensuring cleanliness of whole kitchen, as well as back storage and fridges/freezers
• Any other miscellaneous tasks to support the kitchen/front of house.

Kitchen Porter at Number 9 Bistro (2023-08 – 2023-11)

• Wash pots/pans
• Prep food where necessary
• Check dates for prepped food, ensuring maintenance of quality
• Any other miscellaneous tasks to support the kitchen/front of house.

customer service (credit cards) at Tesco Bank (2022-09 – 2023-06)

• I Helped customers manage their credit card finances.
• I cleared up any questions customers have about their statements, like interest or late charges
• I processed balance/money transfers
• I dealt with complaints/disputes
• I followed all GDPR, to ensure the customers' and their finances are kept safe and secure

Claims Handler at On Hire (2022-05 – 2022-09)

• I arranged hire and repairs for clients of Winn Solicitors involved in non-fault car accidents.
• I liaised with hire car companies and garages to arrange appropriate booking-in-dates for clients.
• I instructed recovery agents to collect clients' vehicles, if they are deemed to be unroadworthy.
• I assisted with and queries or questions the client may have relating to their claim
• I ensured correct security process is followed, to keep clients' information safe

Call Handler at Concentrix (2019-02 – 2022-04)

• I Received inbound calls on behalf of BT, in their billing department.
• I explained customers' bill to them, and help rectify any issues.
• I dealt with complaints, and offer satisfactory resolutions to the customer
• I followed BT policy as well as GDPR, keeping customer's information safe.

Steward at Showsec (2018-09 – 2019-05)

• I provided security for various venues that organise large scale events.
• I dealt with customer enquiries or issues that are brought to my attention.
• I ensure the safety of the public when entering or exiting a venue in large numbers.
• I was vigilant of any suspicious behaviour that could escalate into a security threat.

Sandwich Artist at Subway (2016-09 – 2019-02)

• I made customers sandwiches in front of them, to company standard.
• I use till and perform cash handling duties.
• I refilled stock, making sure we don't run out of any products.
• I prepped the various vegetables and meats ready for next day.
• I took on full responsibility of the store while working on my own.

GCSE – Longbenton Community College (2005 – 2012)

AS Qualifications in ICT – Longbenton Community College

A2 Qualifications in Sociology – Longbenton Community College

BTEC Music in Music – Longbenton Community College

FdA in Popular Music – Newcastle College (2012 – 2014)