Molly Baker
Customer Service
London, Greater LondonMember since June 1, 2024
Front-of-house serviceBar serviceCustomer serviceWorking under pressure
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About
Customer-focused hospitality professional with strong front-of-house experience in high-volume restaurant environments. Skilled in working under pressure, managing busy service periods independently, and delivering excellent customer service in fast-paced settings.
Experience
Front of House - Zizzi - St Katharine Docks
(2021-01 - 2023-12)
- Managed front-of-house service in a busy, high-volume restaurant
- Ran bar service independently during peak periods, producing 100+ drinks per hour
- Delivered fast, high-quality customer service under pressure
- Recognised as a reliable and highly valued team member
Education
Bachelor of Music (Honours) - Music - Guildhall School of Music & Drama (2022-01 - 2026-12)
3 A level Passes - Edgbaston High School (2022-01 - 2022-12)
10 GCSE Passes - Rosebery School (2019-01 - 2020-12)
Skills
Customer Service