Cilla Nvmbz

Supporting young people aged 16+ in semi-independent living settings Managing caseloads and carrying out regular key work sessions Developing and reviewing support plans and outcome-based goals

16+ independent living key worker at SYF (2025-09 – 2026-07)

• Supporting young people aged 16+ in semi-independent living settings
• Managing caseloads and carrying out regular key work sessions
• Developing and reviewing support plans and outcome-based goals
• Promoting independence, confidence, and daily living skills
• Providing emotional support and safeguarding vulnerable young people
• Building positive and professional relationships with residents
• Supporting young people with education, employment, budgeting, and appointments
• Completing accurate incident reports, daily logs, and case records
• Monitoring progress and encouraging positive outcomes for young people
• Managing challenging behaviour using a calm and professional approach
• Working collaboratively with social workers, families, and external agencies
• Encouraging personal development, wellbeing, and successful transitions to independence

Support Worker at Peabody (2017-02 – 2025-07)

Delivered care and support across multiple settings, including elderly services, learning disability services, semi-independent homes, and homelessness support.

• Developed tailored support plans to meet individual needs and promote independence
• Provided personal care, medication prompts, emotional support, and practical life skills training
• Worked closely with multi-agency professionals, including social workers, housing officers, and health teams, to secure positive outcomes
• Supported vulnerable individuals to access housing, benefits, healthcare, and community services
• Attended LAC reviews, safeguarding meetings, and tribunals, ensuring service users' voices were represented

Transitional Key Worker at Heartwood Care Group (2015-01 – 2017-01)

Supported young adults aged 16–18 from diverse backgrounds, focusing on emotional, educational, and social development.

• Completed referral assessments, created care plans, and guided smooth transitions into semi-independent living
• Helped service users access education, training, healthcare, and employment pathways

Nursery Assistant at Bretsa Early Years Recruitment (2010-05 – 2013-04)

Provided childcare support across nurseries and schools, assisting with children's learning, play, and development.

• Planned activities, supported structured play, and maintained a safe and engaging learning environment
• Built strong relationships with children, parents, and staff to encourage positive outcomes

BSc in Early Childhood Studies – Roehampton University

BTEC Extended Diploma in Health & Social Care – Bexley College

CACHE Level 2 Diploma in Childcare & Education – Kidbrooke Secondary School

GCSEs – Kidbrooke Secondary School