Cindy Allman
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About
Experienced and dedicated customer service professional with over 19 years of experience in retail and hospitality environments. Recently completed Housing Support Officer Training and Safeguarding Children training through Alison, demonstrating a strong commitment to transitioning into housing and support work. Skilled in building positive relationships, supporting individuals from diverse backgrounds, and maintaining professional standards in fast‑paced environments.
Reliable, empathetic and adaptable, seeking an opportunity within housing or support services.
Experience
Team Member at Pret A Manger (formerly Eat) (2016-11 – 2020-09)
- Delivered high‑quality customer service in a fast‑paced environment
- Built positive relationships with customers from diverse backgrounds
- Handled customer concerns and resolved issues calmly and professionally
- Worked under pressure while maintaining high service and hygiene standards
- Conducted daily stock checks and maintained accurate records
Customer Service Assistant at Bon Marché (2010-03 – 2020-05)
- Provided personalised support and product guidance to customers
- Built rapport with regular customers and maintained professional relationships
- Managed challenging situations and resolved queries effectively
- Assisted with stock control and visual merchandising
- Ensured the shop floor remained safe, clean and organised
Sales Assistant (Temporary) at Peacocks (2005-07)
- Welcomed and supported customers in a busy retail environment
- Used effective communication skills to understand customer needs
- Replenished stock and supported daily store operations
Education
IT Skills for Business – Alison (2026-03)
Certificate pending in Basics of Safeguarding Children – Alison (2026-02)
Housing Support Officer Training – Alison (2025-09)
Level 2 in Functional Skills Numeracy – Oplex Training (2018)
Level 1 in ICT – Tottenham College (2008)
Entry Level 3 in English – Tottenham College
Entry Level 3 in Maths – Tottenham College
NVQ Level 1 in Hairdressing – City of Islington College (2008)
5 GCSEs in English (C) and Maths (D) – Gladesmore Community School
