Claudia Vasquez

Dynamic, detail-oriented, and fashion-conscious professional with a strong background in customer service, styling,etc. Proven ability to conduct personalized consultations, understand client needs, and deliver exceptional aesthetic results. Possesses a deep understanding of trends, color coordination, and visual presentation. Energetic, reliable, and highly motivated to bring a strong work ethic and customer service excellence.

Customer Service at Lianna Hair Extensions (2023-01 – Present)

• Talked one-on-one with clients to understand their style goals, gave them personalized recommendations, and built great customer relationships
• Matching extensions to clients' natural hair colors and textures for a seamless, high-quality appearance
• Provided clear maintenance instructions and successfully recommended suitable hair care products based on specific client needs

Receptionist/Guest Relations at Laguna Health & Spa (2019-01 – 2022-12)

• Coordinated daily appointments for 9 treatment rooms and guest arrivals smoothly during high-volume peak hours
• Welcomed high-end clientele, members, and hotel guests, providing polite, polished, and professional service
• Manage digital check-in systems, processed payments accurately and solving any booking discrepancies swiftly with a positive attitude

Customer Service at Chimichanga Restaurant

• Provided fast, friendly, and efficient service to hundreds of customers daily in a high-intensity, fast-paced shopping center environment
• Worked closely with kitchen staff, bartenders, and floor managers to ensure smooth communication, fast table turnover, and seamless guest experience
• Processing cash, card, and digital split-bill payments accurately while resolving any billing discrepancies gracefully
• Maintained strict adherence to food safety, cleanliness, and visual presentation standards for the dining area to ensure a welcoming environment

Hairdresser level 3

Tourism and Hospitality degree