Cleo Grogan

I am a mature, positive, and hardworking individual who is always determined to achieve the highest standard possible in any given task. I possess excellent communication skills, and I have the ability and experience to relate to a wide range of people. I am committed to my personal and professional development, and I am interested in customer service and creative job opportunities.

Assistant/Retail Sales Advisor - Upside-down house - Milton Keynes

(2024-10 - 2025-04)

• Worked at the Upside-down House in Milton Keynes city centre until its closure
• Spoke to a wide variety of customers each day, alongside lovely co-workers
• Watched the customers inside, ensuring they are safe and having a pleasant time
• Maintained the cleanliness of the house
• Greeted customers with a warm welcome
• Advised customers on current company products and services available, tailoring advice to suit customers' needs

Invigilator - Our Ladys High School - Manchester, uk

(2025-12 - 2026-01)

• Oversaw exams to ensure fairness and prevent cheating
• Set up the exam room
• Verified candidate IDs
• Distributed materials
• Monitored the room during the exam
• Maintained a quiet environment
• Addressed student queries
• Reported any incidents

Waitressing - Namji - Milton Keynes

(2022-10 - 2022-11)

Completed training for a waitressing role at the restaurant Namji in Wolverton.

• Practiced taking customers' orders
• Managed and served meals
• Cleaned efficiently and worked in a fast-paced environment
• Operated tills to accurately process cash and credit card transactions
• Engaged with customers to better understand needs and deliver excellent service

Volunteer Assistant - Hazeley Academy - milton keynes

(2022-06 - 2022-07)

Completed two weeks of work experience at secondary school in the art department, supporting the teachers and students in their lessons, and helping out across the whole school.

• Made sure the studio was clean and organized, ready for each class
• Ensured every student and teacher felt comfortable within the workspace
• Helped struggling students overcome academic difficulties by providing extra support and assistance throughout lessons
• Collaborated with fellow volunteers and teachers to share best practices and resources, improving team effectiveness

GCSEs - The Hazeley Academy (2023)

Certificate of Higher Education - Milton Keynes College (2024)