Cleo Purvis
Hospitality Assistant with Beauty Therapy qualification
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About
Professional and hard-working young woman with over two years' experience working in a busy customer-facing hospitality role. Friendly, reliable and passionate about delivering outstanding customer service while creating a welcoming experience for every client. Confident working in fast-paced environments, building rapport with customers and maintaining high professional standards.
Completed my studies and achieved Level 3 in Beauty Therapy at college whilst working and I hold a Full UK Driving License and love to learn new skills.
Experience
Hospitality Assistant - Scott's Pie & Mash Shop - Orpington
(2023-01)
- Provide friendly, professional customer service in a busy environment.
- Take customer orders and process cash and card payments accurately.
- Prepare and serve food while maintaining excellent food hygiene standards.
- Build strong relationships with regular customers.
- Work collaboratively with colleagues to ensure efficient daily operations.
- Maintain a clean, organised and welcoming environment.
- Assist with opening, closing and stock replenishment.
Hospitality Assistant - Mo's Fish & Chip - Orpington
(2021-01 - 2021-01)
Briefly due to unforeseen injury to my leg.
- Serving customers
- Taking both cash and card payments
- Effective communication with the chef regarding food requirements.
Salon Assistant - Jade Hair Studio - Orpington
(2023-01 - 2023-01)
2 shift a week but I needed more hours.
- Welcomed clients into the salon
- Served drinks to ensure they were comfortable
- Washed clients hair
- Ensured the salon was clean & swept up the hair
- Arranged bookings and restocked products
Education
Level 3 Diploma - Beauty Therapy - Bromley College (2025-01)
GCSEs - English and Mathematics - Darrick Wood High School (2023-01)
